Summary
Work History
Education
Skills
Timeline
Generic

ANDREA VOIRIN

Sugar Grove,IL

Summary

Professional with significant experience in medical documentation and transcription. Demonstrates strong attention to accuracy, confidentiality, and adherence to healthcare standards. Highly collaborative, reliable, and adaptable to evolving demands. Proficient in medical terminology, EHR systems, and maintaining precise records.

Work History

Medical Records Clerk

Mercy Hospital
  • Transitioned from transcription to medical records during the shift from paper to hybrid electronic charting. Managed chart preparation, scanning, and indexing to ensure record accuracy and compliance. Provided reception and telephone support, analyzed charts for missing signatures, and maintained incomplete physician lists. Created reports and documentation using Word and Excel to support departmental operations.

Medical Transcriptionist

Mercy Hospital
  • Contributed to the modernization of transcription processes during the transition to voice dictation and electronic medical record systems. Developed transcription templates and physician-specific macros to streamline report generation. Trained staff in the use of Meditech and new dictation platforms to ensure accuracy and workflow efficiency.

Transcriptionist

Nuance Transcription
  • Transcribed and edited physician dictations from voice files, ensuring accuracy, consistency, and adherence to medical documentation standards.

Receptionist

AVA Insurance Company
  • Managed front desk operations and multi-line phone systems in a fast-paced office environment. Provided transcription and administrative support to multiple sales representatives.

Education

Bachelors of Music -

Bradley University
Peoria, IL
01.1985

Certificate of Medical Transcription - undefined

College of DuPage
Glen Ellyn, IL

Medical Transcription Course - undefined

Waubonsee Community College
Elburn, IL

Skills

  • Telephone customer service daily serving callers with accurate information and/or directing them on how they can acquire needed information, while protecting confidentiality of patient information
  • Directing mortuary staff to appropriate physician contact information for deceased patients’ death certificates to be signed
  • Responding to requests from outside medical facilities and doctors’ offices for patient information for the continuation of care of transferred or referred patients
  • Preparing patients’ physical charts for scanning by assuring correctness of account numbers and identifying information, repairing damaged pages, removing wrongly filed pages
  • Scanning paper charts into electronic data files for timely access by physicians and other staff for patient care, release of records, and for coding and billing
  • Creation of phone extension lists, fax cover sheets, time logs, productivity reports and other needed documents for HIM team use
  • Assisting with STAT requests from doctor’s offices and hospitals for continuation of patient care
  • Run reports to check for failed crossover of dictations into Meditech and correcting the reports
  • Occasional transcription duties as needed for finding and correcting problems with physician dictations
  • Providing backup to other team members when they are out of office
  • Proofreading expertise
  • Physician collaboration
  • Records maintenance professional
  • Team development

Timeline

Certificate of Medical Transcription - undefined

College of DuPage

Medical Transcription Course - undefined

Waubonsee Community College

Medical Records Clerk

Mercy Hospital

Medical Transcriptionist

Mercy Hospital

Transcriptionist

Nuance Transcription

Receptionist

AVA Insurance Company

Bachelors of Music -

Bradley University
ANDREA VOIRIN