ANDREA WALLACE
Black Jack,MO
Summary
Results-driven business professional with 20+ years of experience in data analytics, finance, account management, and operations support. Skilled in multitasking and cross-functional collaboration. Proven expertise in grant and business writing, consistently exceeding productivity goals and maintaining exceptional quality standards. Committed to continuous learning, growth, and excellence.
Overview
9
9
years of professional experience
Work History
Business Analyst III
Centene Corporation
09.2023 - Current
- Provide support to Provider Managers by ensuring bulk rosters are compliant with contracts for national hospital organizations, as well as manage provider enrollments, data maintenance, and system-to-system migration.
- Perform post-audit reviews to ensure accuracy of enrollments and pay-scale configuration.
- Design and manage issue logs to capture issues that occur across internal departments to ensure prioritization, timeliness of projects, and assess areas of improvement.
- Train and develop Business Analysts on company-specific systems for usability, in addition to advanced functions of Microsoft Excel for reporting and data analysis.
Business Analyst II
Centene Corporation
05.2022 - 09.2023
- Recipient of a performance-based promotion achieved through increased competency, commitment to work tasks, effective demonstration of independent and collaborative work, and fostering a positive work environment.
- Processed roster enrollment requests from health plans and loaded bulk provider data into Portico and Amisys.
- Conducted training sessions and evaluated the effectiveness of training initiatives by tracking progress and gathering feedback for improvement.
- Audited colleague work throughout the roster cycle process to ensure accuracy and timeliness of roster results.
- Created work instructions and process documents detailing task-related steps to complete assignments and correct errors.
Business Analyst I
Centene Corporation
06.2020 - 05.2022
- Performed data analysis through SQL programs and completed bulk data maintenance requests from health plans.
- Reviewed state health plan requirements and contracts to perform detailed analysis on assigned projects.
- Tested new business systems and programs, identified implementation barriers, and recommended potential business solutions to improve existing processes.
- Exceeded weekly bulk data maintenance production quota by 50% and maintained 99+% quality.
Financial Analysis Senior Analyst
Express-Scripts/Cigna
05.2015 - 05.2020
- Reviewed insurance claims and recouped erroneously paid government funds from TRICARE members, pharmacies, and pharmacy benefit managers.
- Reviewed and processed check payments through J.P. Morgan banking system.
- Reconciled and provided monthly accounts receivable reports to the Defense Health Agency for member accounts.
- Interviewed potential candidates, assisted with new hire onboarding, and participated in staff development activities.
Education
Master of Science in Business Administration (MBA) -
University of Missouri
St. Louis, MO12.2021
Bachelor of Science in Business Administration (BSBA) -
Saint Louis University
St. Louis, MO05.2008
Skills
- Root cause and SWOT Analysis
- Business process improvement and conflict resolution
- User Acceptance Testing
- Development of policies and standard operating procedures
- Grant proposals, correspondence and business writing
- Experienced in Structured Query Language (SQL) - Teradata, TOAD Data Point, Golden
- Highly skilled in Microsoft Applications - Word, Excel, Powerpoint, OneNote, Access
- Excellent written and oral communication skills
Timeline
Business Analyst III
Centene Corporation
09.2023 - Current
Business Analyst II
Centene Corporation
05.2022 - 09.2023
Business Analyst I
Centene Corporation
06.2020 - 05.2022
Financial Analysis Senior Analyst
Express-Scripts/Cigna
05.2015 - 05.2020
Master of Science in Business Administration (MBA) -
University of Missouri
Bachelor of Science in Business Administration (BSBA) -
Saint Louis University
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