Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

ANDREA WEDGEWORTH

Administrative Assistant
Denver,CO

Summary

Skilled Interviewer with exceptional patience and more than 5 years of experience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness. Detailed Research Interviewer with a progressive career facilitating participant assessments for marketing research. Committed to thorough, accurate data collection to assist participant selection. Known for accurate and precise data. Customer-oriented Research Interviewer with background working with psychological research organizations. Offering 5 years of experience performing interviews with diverse individuals. Strong communication skills to quickly gather data. Experienced Interviewer with over 5 years of market research and survey development for organizations in political, environmental and social justice domains. Fluent in english and versed in working in high-volume call centers completing over 6 direct engagements per day. Unphased by rejection and always upbeat.

Overview

7
7
years of professional experience

Work History

Interviewer

Penn Shoen & Berland
Denver, Colorado
05.2016 - 06.2022
  • Conducted interviews with participants to assess eligibility.
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Properly completed surveys by performing courteous closings before ending each call.
  • Explained questions in better detail for interviewees to allow truthful answers.
  • Attended to classroom details and logistics to maintain strong instructional environment.
  • Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts.
  • Recorded customer survey answers verbatim to achieve 100% accurate reporting.
  • Maintained patience and professionalism despite negative customer interactions.
  • Provided feedback and assistance to colleagues on interview techniques and customer service questions.
  • Conducted telephone interviews of general population to collect data for economic and housing studies
  • Conducted telephone interviews of general population to collect data for precise studies.
  • Attended pre-shift briefings and meetings to receive up-to-date information and changes in daily scheduling.
  • Logged survey questions, customer answers and customer behavior directly into Voxco and Mytel database.
  • Conducted end-to-end market research processes through primary and secondary research methods such as .
  • Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
  • Followed strict guidelines to receive unbiased, unprompted responses.
  • Followed established guidelines and recommendations from supervisors to complete quality interviews.

Administrative Assistant

Mental Health Center Of Denver
Denver, CO
11.2014 - 08.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Coached new employees on administrative procedures, company policies and performance standards.

Education

No Degree - Psychology

Aurora Community College
Aurora, CO

Cosmetology - Esthetician, Barber, Stylist, Manicurist, Masseuse

Colorado Education Centers
Denver, CO
11.2007

High School Diploma -

Thomas Jefferson High School
Denver, CO
05.1994

Skills

  • Questionnaire Assistance
  • Project Requirements
  • Unbiased Interviewing
  • Telephone Etiquette
  • Online Research
  • Survey Question Interpretation
  • Behavior Modification
  • Office Meetings
  • Reading Comprehension
  • Active Listening
  • Audio Recording
  • Proofreading
  • Confidential Data Protection
  • Data Verification

Timeline

Interviewer

Penn Shoen & Berland
05.2016 - 06.2022

Administrative Assistant

Mental Health Center Of Denver
11.2014 - 08.2015

No Degree - Psychology

Aurora Community College

Cosmetology - Esthetician, Barber, Stylist, Manicurist, Masseuse

Colorado Education Centers

High School Diploma -

Thomas Jefferson High School

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ANDREA WEDGEWORTHAdministrative Assistant