Andrea Wofford
San Antonio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Transit Bus Operator
VIA
San Antonio
2024.01 - 2025.11
- Operated transit buses safely during scheduled routes for public transportation.
- Assisted passengers with boarding and disembarking, ensuring a smooth experience.
- Monitored traffic conditions and adjusted routes to maintain timely service.
- Conducted pre-trip inspections to ensure bus safety and compliance with regulations.
- Maintained a clean bus interior to promote passenger comfort and satisfaction.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Managed time effectively by arriving at stops on schedule according to route times.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Completed daily paperwork such as log books, maintenance reports, incident reports.
Retail Store Lead
JCPenney
Monroe
2023.01 - 2023.12
- Managed daily store operations and ensured compliance with company policies.
- Supervised and trained staff to maintain high customer service standards.
- Organized merchandise displays to enhance customer shopping experiences.
- Monitored inventory levels and coordinated restocking efforts as needed.
- Conducted regular team meetings to communicate goals and expectations.
- Implemented loss prevention strategies to minimize shrinkage in the store.
- Built and maintained strong working relationships with team members.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Organized merchandise displays according to seasonal promotions or special events.
Housekeeping Inspector
Comfort Inn & Suites
Corvallis
2022.04 - 2022.11
- Inspected guest rooms for cleanliness and adherence to comfort standards.
- Trained housekeeping staff on proper cleaning techniques and safety protocols.
- Coordinated with maintenance team to address repair needs in guest areas.
- Collaborated with front desk to ensure timely room readiness for guests.
- Verified that all lost items were accounted for in accordance with established procedures.
- Audited daily logs completed by each member of the housekeeping team.
- Ensured proper use of cleaning supplies, chemicals, and equipment by housekeeping staff.
- Maintained accurate records of room status information such as check-in and check-out dates, special requests.
Breakfast Attendant
Comfort Inn & Suites
Corvallis
2022.04 - 2022.11
- Prepared and arranged breakfast items for guests each morning.
- Maintained cleanliness and organization of dining area throughout service hours.
- Assisted guests with dietary needs and preferences during breakfast service.
- Monitored food quality and freshness, ensuring compliance with health standards.
- Set up and replenished breakfast buffet regularly to meet guest demand.
- Collaborated with kitchen staff to coordinate food preparation schedules.
- Responded to guest inquiries and concerns promptly and courteously.
- Trained new staff on breakfast procedures and safety protocols effectively.
- Replenished food items on the buffet line in a timely manner.
- Maintained cleanliness of dining room area including tables, chairs, floors and windows.
- Stocked beverages, coffee pots and other supplies in the dining area as needed.
- Prepared daily breakfast bar with abundant self-serve and cooked meal items.
- Set out and arranged cold foods such as cereal, muffins, and sweet rolls for self-service area.
- Assisted with preparation of food items such as eggs, pancakes, bacon, sausage, and toast.
- Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management team members.
- Checked expiration dates on all perishable food items prior to stocking buffet line.
- Cleaned kitchen equipment according to established procedures after use.
- Followed all safety protocols set forth by the restaurant's health department regulations.
- Monitored dining spaces to quickly clear and clean tables between guests.
Elderly Caregiver
Express Employment
Medford
2021.02 - 2022.03
- Assisted clients with daily living activities and personal care routines.
- Maintained a safe and clean environment for elderly residents.
- Communicated effectively with families regarding client needs and preferences.
- Monitored health conditions and reported changes to medical professionals.
- Provided companionship and emotional support to enhance client well-being.
- Organized recreational activities to engage clients socially and mentally.
- Administered medications according to prescribed schedules for client health management.
- Collaborated with team members to ensure seamless caregiving services for clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Developed strong relationships with clients based on trust and respect.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Respected the privacy, dignity and confidentiality of each client served.
Education
Cosmetologist - Cosmetology
Federico Beauty Institute
Sacramento, CA 2007.03 - 2008.11
Skills
- Safe driving
- Route planning
- Vehicle inspection
- Customer assistance
- Time management
- Staff training
- Loss prevention
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Hotel procedures
- Guest relations
- Cleanliness standards
- Cash handling
- Reliability
- CDL license
- Staff supervision
- Merchandising display
- Inventory management
- Patient care
- Medication administration
- Health monitoring
- Personal hygiene
- Safety procedures
- Emotional support
- Alzheimer's care
- Patient mobility assistance
- Special needs care
- Client documentation
- Meal preparation
- Respectful and compassionate
Timeline
Transit Bus Operator
VIA
2024.01 - 2025.11
Retail Store Lead
JCPenney
2023.01 - 2023.12
Housekeeping Inspector
Comfort Inn & Suites
2022.04 - 2022.11
Breakfast Attendant
Comfort Inn & Suites
2022.04 - 2022.11
Elderly Caregiver
Express Employment
2021.02 - 2022.03
Cosmetologist - Cosmetology
Federico Beauty Institute
2007.03 - 2008.11