Experienced Eligibility Counselor with strong conflict resolution and active listening skills. Adept at assessing client needs and providing essential resources. Committed to enhancing client understanding of state assistance programs.
Overview
20
20
years of professional experience
Work History
Eligibility Counselor
State of Tennessee
Centerville, Tennessee
09.2005 - 01.2026
Evaluated client eligibility for state assistance programs and services.
Conducted interviews to gather information and assess needs of applicants.
Educated clients about benefits, rights, and responsibilities under state programs.
Provided resources and referrals to assist clients in obtaining needed services.
Maintained accurate records of client information and case notes.