Andrea Ybarra
Venice,FL
Summary
Quality-driven employee with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations, and ideal customer experiences.
Overview
6
6
years of professional experience
Work History
Cosmetic Beauty Advisor
Ulta Beauty Inc.
Venice, FL
10.2023 - 04.2024
- Provided expertise in cosmetics and skincare consultations.
- Worked alongside brand representatives in various events.
- Constructed and revamped displays, maintaining high standards of customer assistance.
- Organized appointment bookings for events and salon services.
Cashiering Team Lead
Ulta Beauty Inc.
Venice, FL
04.2024 - Current
- Improved customer satisfaction by providing efficient and accurate cashiering services.
- Implemented loss prevention measures by closely monitoring register activity and addressing potential theft incidents.
- Ensured strict adherence to store policies regarding returns, exchanges, and refunds to maintain consistency across all transactions.
- Ensured LLC goal achievement through customer loyalty and credit card management.
Receptionist
Zen Day Spa
Venice, FL
04.2024 - 11.2024
- Handled phone calls efficiently.
- Ensured all client files were maintained with the latest data.
- Managed spa schedules diligently.
- Executed financial transactions and facilitated returns efficiently.
- Ensured hygienic standards by regularly supplying therapists with fresh towels.
- Delivered food and beverages to guests in relaxation lounge.
- Provided Ionic Foot Treatments to guests.
- Maintained and sanitized ionic foot detox arrays.
Pet Sitter
Self Employed
Venice, FL
08.2018 - Current
- Prevent illness and injury with proper care.
- Administered daily medications on schedule provided by owner or vet.
- Established enduring client relationships and built connections with their pets.
Sales representative
Bealls Outlet Stores
Venice, FL
03.2023 - 09.2023
- Engaged in customer communications.
- Handled restocking duties, truck unloading, and item recovery on the store floor.
- Processed payments using the POS terminal efficiently.
- Addressed conflict resolution needs of both customers and colleagues.
Volunteer
Miracle Messages
07.2022 - 10.2022
- Supported homeless or shelter-living individuals through phone communication.
- Supported emotional well-being and strengthened social lives.
- Collaborated with volunteers weekly on Zoom to exchange insights.
Education
High School -
FLVS
FL07.2021
Skills
- Collaborative Communication Skills
- Accountable Team Member
- Complies with Established Procedures
- Navigates High-Pressure Environments
- Diligent Worker
- Creative Effective Problem Resolution
- Team Leadership
- Effective Organization
Timeline
Cashiering Team Lead
Ulta Beauty Inc.
04.2024 - Current
Receptionist
Zen Day Spa
04.2024 - 11.2024
Cosmetic Beauty Advisor
Ulta Beauty Inc.
10.2023 - 04.2024
Sales representative
Bealls Outlet Stores
03.2023 - 09.2023
Volunteer
Miracle Messages
07.2022 - 10.2022
Pet Sitter
Self Employed
08.2018 - Current
High School -
FLVS