Andrea Young-Bonds
Union,SC
Summary
Results-driven direct care leader with experience managing multiple residences and overseeing a diverse team of staff. Focused on implementing training programs that enhance staff performance and directly improve care quality for individuals served. Eager to leverage skills in communication and problem-solving to drive impactful outcomes in future roles.
Overview
27
27
years of professional experience
Work History
Residential Manager 3
NYS OPWDD
BROOKLYN, NY
10.2022 - 03.2027
- Supported daily operations across two residential facilities serving 14 intellectually challenged adults while managing 5 supervisors and 50 direct support professionals.
- Helped train supervisors on policies and procedures so they could better guide staff.
- Maintained high-quality care through consistent policy enforcement for individuals served.
- Assisted individuals with developmental disabilities with daily living activities.
- Helped implement individualized care plans for clients.
- Worked with multidisciplinary teams to improve service delivery.
Assistant Manager 1/2
NYS OPWDD
QUEENS, NY
09.2007 - 10.2022
- Oversaw daily operations of residential facility for 4 adults, ensuring compliance with care standards. Supervised 16 direct care employees, fostering a collaborative environment for optimal resident support. Trained employees on policies and procedures, enhancing the quality of care provided to individuals.
- Assisted individuals with developmental disabilities in daily living activities.
- Coordinated recreational activities to promote social interaction and engagement.
- Implemented individualized support plans tailored to each client's needs.
Direct Support Professional
NYS OPWDD
QUEENS, NY
03.2000 - 09.2007
- Supported developmentally disabled adults with daily routines and personal care.
- Helped individuals with dressing, showering, and meal support to improve quality of life.
- Created nutrition and life plans based on individual needs to support overall well-being.
- Prepared meals and kept facility clean and organized.
- Helped individuals with daily living tasks and personal care.
- Supported clients in building social and communication skills.
- Used behavior management strategies to support positive interactions.
Education
High School Diploma -
Union HS
Union, South CarolinaSkills
- I have a caring demeanor as well as excellent skills in communication I also possess a strong ability to assess and rectify problems as they arise, enhancing the living environment of the individuals we serve Proficient in the operation of Windows PC and Microsoft Office as well as internal agency specific programs Certified in CPR/First Aid, AMAP
- Individualized care plans
- Individualized care planning
- Policy implementation
Timeline
Residential Manager 3
NYS OPWDD
10.2022 - 03.2027
Assistant Manager 1/2
NYS OPWDD
09.2007 - 10.2022
Direct Support Professional
NYS OPWDD
03.2000 - 09.2007
High School Diploma -
Union HS