Work Preference
Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic
ANDREA ZERMEÑO
Open To Work

ANDREA ZERMEÑO

Las Vegas,NV

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Customer Service RepresentativeWarehouse WorkerFront Desk ReceptionistFulfillment AssociateCaregiver

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Las Vegas, NV
Open to relocation: No

Summary

I am energetic, highly motivated and I have high attention to detail with great focus. I wish to obtain a position to benefit both the practice and myself with my skills, knowledge, dedication and abilities. Seeking a position with a reputable organization in which my experience can be a positive influence on the expansion of the company. I’m also willing to be trained to create opportunities for growth and to learn new sets of skills. I’ve demonstrated ability to manage multiple tasks and meet deadlines in fast-paced environments while maintaining attention to detail and strong organizational skills. I hope to be given the opportunity to demonstrate and reflect my skills.

Overview

1
1
Certification
13
13
years of professional experience

Work History

Amazon Delivery Driver

JMBold/3rd Party
Las Vegas, NV
05.2026 - Current
  • Delivered packages efficiently, adhering to time schedules and route plans.
  • Ensured vehicle maintained optimal performance through regular inspections and maintenance checks
  • Communicated effectively with dispatch teams for real-time updates on delivery status.
  • Oversaw daily operations, ensuring compliance with safety regulations and company policies.
  • Delivered packages to customer doorsteps (houses/apartments/condos), business offices, schools, casinos, etc..
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries efficiently.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.

Front Desk Receptionist (Temp Pos./Completed Asmt)

Woman’s Bowling Championship
Las Vegas, NV
03.2026 - 06.2026
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly
  • Implemented streamlined communication protocols between departments to enhance service delivery.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.

Journeyman

Teamsters Union Local 631
Las Vegas, Nevada
01.2019 - 01.2026
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Focused on learning new skills and staying updated with industry changes.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Met deadlines while maintaining high-quality deliverables.

Warehouse Op. Manager (Temp Pos./Completed Asmt)

Peco Pallets
Las Vegas, NV
01.2016 - 06.2019
  • Identified areas of improvement within the warehouse and developed plans to address them effectively.
  • Developed and maintained strong relationships with external vendors for product delivery.
  • Maintained records of all incoming and outgoing shipments using computerized tracking systems.
  • Organized workflow by assigning tasks based on individual strengths and capabilities.
  • Create applicable labels, prepare bill of landing, invoices, collections, etc.
  • Manage all daily scheduling activities in accordance with agreed deadlines
  • Manage applicable customer profiles in 3PL central, managed all system driven transactions (I.e. order processing, inventory transfers, etc.)
  • Work cooperatively with fellow associates, vendors, and carriers alike with minimal supervision

Lead Associate

Amazon Inc.
Las Vegas, NV
01.2014 - 01.2016
  • Successfully managed a team of 10 associates in a fast-paced environment, ensuring quality customer service and meeting deadlines.
  • Demonstrated excellent organizational skills while managing multiple projects simultaneously with accuracy and attention to detail.
  • Utilized problem solving abilities to quickly resolve customer complaints and inquiries, leading to improved customer satisfaction ratings.
  • Provided guidance and support to junior staff members during times of uncertainty or high stress levels.
  • Displayed proficient communication skills when collaborating with other departments to ensure smooth workflow throughout the organization.
  • Exhibited strong leadership skills by training and mentoring new hires on standard operating procedures and best practices.
  • Canceled orders based on customer requests, inventory or delivery problems.

Education

High School Diploma -

Santiago H.S.
Garden Grove, CA
06.2011

Skills

Teamwork and collaboration

Customer service

Friendly, positive attitude

Multitasking

Problem-solving

Attention to detail

Time management

Organizational skills

Excellent communication

Dependable and responsible

Flexible and adaptable

Certification

Cultivation Agent Card

LANGUAGES

English - Fluent, First Language
Spanish - Advanced, Second Language

Timeline

Amazon Delivery Driver

JMBold/3rd Party
05.2026 - Current

Front Desk Receptionist (Temp Pos./Completed Asmt)

Woman’s Bowling Championship
03.2026 - 06.2026

Journeyman

Teamsters Union Local 631
01.2019 - 01.2026

Warehouse Op. Manager (Temp Pos./Completed Asmt)

Peco Pallets
01.2016 - 06.2019

Lead Associate

Amazon Inc.
01.2014 - 01.2016

High School Diploma -

Santiago H.S.