Summary
Overview
Work History
Education
Skills
Certification
Timeline
Assessments
DeliveryDriver

Lekendric Brown

Richmond,IN

Summary

Dynamic customer service professional with a proven track record of enhancing client satisfaction and resolving complex issues. Authorized to work in the US for any employer

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Amazon Delivery Driver

Amazon Flex
08.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Delivery Driver

DoorDash
08.2020 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Delivery Driver

Domino's
08.2022 - 10.2022
  • Delivered orders as well as helped inside with cleaning and making orders when needed.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Lifeguard

YMCA
01.2019 - 08.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored pools and surrounding areas for adherence to safety protocols.

Education

High school diploma -

Eaton High School
Eaton, OH
06.2020

Criminal Justice

Indiana Tech
Fort Wayne, IN

Skills

  • Delivery Driver Experience
  • Driving
  • Load & Unload
  • Route Driving
  • Merchandising
  • Order Picking
  • Typing
  • Math
  • Cash handling (6 years)
  • Packaging
  • Customer service (6 years)
  • Communication skills
  • Sales
  • Computer skills
  • Teamwork
  • Organizational skills
  • Mechanical knowledge
  • Automotive service
  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Certification

Driver's License

Timeline

Amazon Delivery Driver

Amazon Flex
08.2024 - Current

Delivery Driver

Domino's
08.2022 - 10.2022

Delivery Driver

DoorDash
08.2020 - Current

Lifeguard

YMCA
01.2019 - 08.2020

High school diploma -

Eaton High School

Criminal Justice

Indiana Tech

Assessments

  • Work style: Reliability — Proficient
  • May 2023
  • Tendency to be reliable, dependable, and act with integrity at work
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Similar Profiles

CREATE PROFILE
Lekendric Brown