Andrea "Andy" Martinez

• Complied with health and safety codes to protect staff and customers.
• Trained and supervised new employees on bakery operations and procedures.
• Produced consistently high-quality baked goods for customers.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Operated and maintained bakery equipment, including ovens and mixers.
• Replenished and rotated food items, following correct food cooling and storage procedures.
• Trained new employees on bakery methods and procedures.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

• Trained new employees and delegated daily tasks and responsibilities.
• Helped store management meet standards of service and quality in daily operations.
• Kept employees operating productively and working on task to meet business and customer needs.

As a Mental Health Associate, I was responsible for helping kids meet their daily expectations, such as keeping up with their hygiene, helping them develop coping skills, assisting them during school, and encouraging them to participate in their group activities. During the shift, I was responsible for documenting any critical behaviors and reporting it to treatment team. After working there for a year, I was offered the position of "shift leader", which came with more responsibilities such as, creating structure plans, delegating activities, and shopping for unit needs.

This job gave me the opportunity to lead and challenge myself and others in the process but most importantly it taught me to be proactive and not reactive.