Andrea Coreen Clemons
Tucson,AZ
Summary
What i can offer as a person is knowledge wisdom and most importantly understanding.I will always give me best effort and will be an asset to the company.I am people oriented and always motivated and ready for any challenge.
Overview
25
25
years of professional experience
Work History
Behavioral Health Technician
Buena Vista Recovery
Tucson, AZ
04.2025 - Current
- Provided direct patient care, ensuring safety and comfort in behavioral health settings.
- Implemented individualized treatment plans under supervision of clinical staff.
- Monitored client behavior and documented significant changes in mental status.
- Facilitated group therapy sessions, promoting communication and peer support among clients.
Driver
I Group non emergency transportation
Tucson, AZ
10.2020 - 01.2021
- Transported clients to specified destinations safely and on-time.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Transported clients to events and programs according to activity schedule.
- Operated delivery vehicles [Number] days per week, averaging [Number] miles on road and [Number] customers served.
- Logged deliveries in [Type] system, including drop-off times and any special conditions.
- Handled as many as [Number] assignments per hour by planning efficient routes.
- Cleaned vehicle regularly to maintain professional appearance.
Landscaper Laborer
Angels Landscape
Tucson, AZ
11.2018 - 01.2019
- Operated and maintained basic landscaping equipment and vehicles.
- Pruned trees and bushes to improve visibility and shapes.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Housekeeper
GLH HOTELS
Tucson, AZ
02.2018 - 08.2018
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
WAITRESS/Crew Leader
IHOP
Sierra Vista, AZ
03.2011 - 01.2012
- Managed multiple employees in various job tasks throughout all phases of project completion.
- Resolved [Type] issues among crew members by addressing problems immediately and effectively mediating disagreements.
- Reviewed production specifications to properly set up and calibrate machinery.
- Compiled performance data into metric-derived reports for project supervisor.
- Delegated daily tasks to team members to optimize group productivity.
Waitress
Buffalo Wild Wings
Sierra Vista, AZ
01.2011 - 01.2011
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
DRIVER/Mail Courier
DHL Express
Tucson, AZ
11.2002 - 08.2008
- Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
- Oversaw receipt, storage, identification and delivery of [Type] products.
- Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
- Used strong time management skills to coordinate parcels for prompt delivery.
- Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships.
- Contacted supervisor immediately to report issues, resulting in [Number]% increase in quicker problem resolution and [Number]% boost in customer satisfaction.
- Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
- Checked and secured package loads before heading out on over [Number] daily deliveries.
- Delivered [product or service] to customer locations on time.
- Communicated with all partners, including dispatchers, upper management and colleagues.
- Greeted customers with cordial attitude to promote establishment of lasting relationships.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
DRIVER/Hotel Houseman
HAMPTON INN TUCSON AIRPORT
Tucson, AZ
06.2001 - 11.2002
- Replaced expired products and consumable offerings per internal policies.
- Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
- Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
- Informed appropriate facilities personnel of required repairs or upgrades to equipment.
- Reported incidents of property damage to [Job title], documenting any destruction for loss prevention purposes.
- Documented incidents of theft, reporting missing items to [Type] department for processing or legal action.
- Moved heavy furniture, equipment and supplies with hand trucks.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Reduced cleaning time by [Number]% while maintaining company quality standards.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
Education
GED -
Pima Community College
Tucson, AZ05.2005
PHLEBOTOMY CERTIFICATE -
Pima Medical Institute
Tucson, AZ01.2003
Skills
- Route management
- Passenger support
- Safe driving techniques
- [Type] vehicles expertise
- Confidentiality understanding
- Active listening
- Multitasking
- Time management
- Analytical
Timeline
Behavioral Health Technician
Buena Vista Recovery
04.2025 - Current
Driver
I Group non emergency transportation
10.2020 - 01.2021
Landscaper Laborer
Angels Landscape
11.2018 - 01.2019
Housekeeper
GLH HOTELS
02.2018 - 08.2018
WAITRESS/Crew Leader
IHOP
03.2011 - 01.2012
Waitress
Buffalo Wild Wings
01.2011 - 01.2011
DRIVER/Mail Courier
DHL Express
11.2002 - 08.2008
DRIVER/Hotel Houseman
HAMPTON INN TUCSON AIRPORT
06.2001 - 11.2002
GED -
Pima Community College
PHLEBOTOMY CERTIFICATE -
Pima Medical Institute