ANDREA Liza DAVID
Brooklyn
Summary
Compassionate Personal Assistant experienced in providing long-term support and care to elderly clients with chronic illnesses and disabilities. Achieved notable improvements in client well-being through effective communication, behavioral support, and personalized care plans. Focused on delivering high-quality assistance while fostering trust and rapport with clients and healthcare teams.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Direct Support Professional Caregiver
Temp And Staff Agency
Brooklyn
02.2021 - 06.2024
- Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
- Assisted clients with daily living activities and personal care needs.
- Implemented individualized support plans tailored to client needs.
- Developed individualized care plans based on client assessments and preferences.
- Monitored client health and reported changes to healthcare professionals.
- Facilitated communication between clients, families, and healthcare professionals.
- Provided companionship and emotional support to enhance quality of life.
- Maintained accurate documentation of client behavior, progress notes and incident reports.
- Adhered to established policies, procedures and regulations while maintaining confidentiality at all times.
- Organized recreational activities for clients such as music therapy, art therapy, pet therapy and outdoor activities.
- Ensured safety of all individuals in the facility at all times.
- Facilitated community outings to promote socialization and independence in daily living skills.
- Participated in team meetings to discuss current issues affecting the health or safety of clients or staff members.
- Coordinated transportation for clients to ensure attendance at appointments and social activities.
- Demonstrated empathy towards individuals receiving services while promoting independence whenever possible.
- Collaborated with other staff members to develop individualized plans of care for each client based on their abilities and interests.
- Assisted with meal planning to meet nutritional plans.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assessed potential risks associated with certain activities prior to engaging in them with the client population.
Personal Assistant
Levine, Rumori Et al
New York
04.2009 - 02.2021
- Provide companionship and emotional support; manage confidential, sensitive and personal matters.
- Assist with bathing and grooming; provide massages and care measures for pressure ulcers.
- Formulate weekly activity calendar; plan menu, prepare and serve nutritious meals.
- Schedule medical appointments, arrange transportation and provide escort services.
- Educate clients on medical care options to help them make better healthcare decisions.
- Monitor vital signs, assist with medication administration, observe behavior and document accordingly.
- Assist with therapy exercises; facilitate transfer in and out of bed as instructed by Physical Therapists.
- Perform general cleaning, ensuring compliance with infection control and safety guidelines.
Store Manager
China Town Variety Store
Castries
02.2004 - 02.2009
- Maintained a high level of standards for exceptional employee service and knowledge.
- Hired, trained and supervised employees on point of sale system operation, customer service strategies and sales goals; formulated employee schedule and monitored labor cost for effective operation.
- Conducted monthly staff performance evaluations to establish career progression, plans for key staff retention and reduction of staff turnover; generated daily and monthly administrative reports.
Sales Associate
Sunbilt Hardware Store and The office Shop
Castries
06.1994 - 11.2003
- Provided outstanding customer service; received 98% in customer service surveys.
- Processed point of sale transactions including cash, check, credit card purchases or refunds.
- Reconciled cash drawer at start and end of shift, accounting for errors and resolving discrepancies.
- Maintained thorough knowledge of merchandise; reviewed weekly sales and monitored price changes.
- Organized shelves and restocked merchandise to enhance product visibility and support customer inquiries.
Education
CPR Certification -
Cornerstone Christian Correspondence School
Atlanta, GA 08.2024 - 02.2028
Ged
Brooklyn , NY Computer Competency -
Cornerstone Christian Correspondence School
East Flatbush, Brooklyn, NY 09.2023 - 04.2024
Diploma - Caribbean Examination Council (CXC) Certification
Lodge Community Secondary School
Castries, Saint Lucia, WISkills
- Patient care
- ADL support
- Daily living support
- Hygiene support techniques
- Nutritional monitoring
- Meal preparation
- Physical support
- Care plan assessment
- Care quality standards
- Home safety maintenance
- Patient management systems
- State regulations
- Autism support
- Life skills development
- Adaptability and flexibility
- Supportive communication
- Empathetic engagement
- Daily living support
Timeline
CPR Certification -
Cornerstone Christian Correspondence School
08.2024 - 02.2028
Computer Competency -
Cornerstone Christian Correspondence School
09.2023 - 04.2024
Direct Support Professional Caregiver
Temp And Staff Agency
02.2021 - 06.2024
Personal Assistant
Levine, Rumori Et al
04.2009 - 02.2021
Store Manager
China Town Variety Store
02.2004 - 02.2009
Sales Associate
Sunbilt Hardware Store and The office Shop
06.1994 - 11.2003
Ged
Diploma - Caribbean Examination Council (CXC) Certification
Lodge Community Secondary School