ANDREA N. HARRIS
Perris,CA
Summary
SUMMARY STATEMENT
Driven Customer service professional, seeking a position with a growing company to
contribute managerial and leadership skills . Working as a Paralegal has helped me
become a productive relationship builder; excel at listening to customer needs, and
creating solutions that provide value to the customer. My extensive professional
experience has helped me develop the necessary skills to be an effective leader in my
work environment.
Overview
19
19
years of professional experience
Work History
Superior Court of California, County of San Bernardino
11.2015 - Current
- As a self-help paralegal, I assist Attorneys in providing legal services to self-represented litigants; assist attorneys in a range of research, documentation and analysis in the Self-
- Help Resource center; Perform paraprofessional duties for a diverse legal caseload and performs related duties as assigned
- Researching and analyzing legal statutes, case law, recorded judicial decisions, legal articles and governmental codes
- Provide education and assistance to self-represented litigants on matters including, but not limited to family law, small claims, landlord-tenant and guardianship
- Collect information and review legal documents and forms for completeness and procedural compliance with code requirements
- Review and assess factual matters and claims related to cases
- Provide information and educational materials to the public regarding court rules, regulations and procedures; Review documents with self-represented litigants and explain legal options
- Coordinated volunteer program for self -help department
- Supervised volunteers for self- help court referral program
- Prepared time keeping sheets for volunteers, conducted volunteer interview and volunteer evaluations.
Alternative Dispute Resolution Mediator
Inland Fair Housing and Mediation Board
Rancho Cucamonga, CA.
07.2012 - 06.2015
- Provide small claims mediation services for San Bernardino County courts in small claims and landlord tenant matters
- Maintain client files and case management log
- Provide information regarding landlord/tenant, rights and responsibilities.Ex planning how the mediation process works when meeting with new clients
- Communicating with all involved parties to gather information and help the opposing parties work through their differences
- Interviewing everyone involved, including witnesses, and reviewing any documentation provided, sorting through the needs and concerns of both parties, scheduling meetings with involved parties to hold the negotiations,assisting parties in understanding applicable laws, precedents and other established guidelines,helping the parties find common ground and reach a solution that both can accept and completing paperwork regarding the mediation process for each case.
Family Law Paralegal
Superior Court of California County of Riverside
Hemet, CA.
10.2007 - 12.2010
- Under direction, assisted Court Facilitators in the preparation of legal documents, research, analysis and hearing/trial preparation; and other related duties as required
- Provided a range of paraprofessional legal assistance to one or more Court Facilitators
- Court Services Staff, Court Mediation Department and Court Judges and Commissioners engaged in Probate, Civil, Small Claims and Family law matters
- Reviewed standardized judicial council form pleadings for completeness, including Orders to Show Cause and
- Noticed Motions; assisted public parties in preparing legal documents and researching case information
- Track court proceedings in Genesis system and examine legal documents to verify processing time and time limitations
- Maintain computerized data base of client demographics
- Provided administrative support and paralegal assistance by drafting and preparing legal documents such as motions and affidavits for self- represented parties
- Collected information from parties and court files in order to assist the Facilitators in determining appropriate legal services to be provided
- Provided information and educational materials to the public regarding court rules and procedures, reviewed court documents with self-represented parties and explained to them legal options as guided by the Court Facilitators and Court Mediators
- Facilitated Landlord and
- Tenant workshops, Family Law workshops and Small Claims workshops at Southwest
- Justice Center, heavy telephone contact with court customers and personnel regarding court cases and overall court process
- Provided direct services to families, businesses and worked with diverse populations
- Demonstrated the ability to maintain confidences, exercise sound judgment and discretion, worked collaboratively and maintained effective working relationships with court, staff, the judges, magistrates, community agencies, and the general public
- Alternatives
Legal Advocate/Temecula Outreach Coordinator
Domestic Violence
, CA
08.2006 - 10.2007
- Provided Case Management and Legal Advocacy to victims of Domestic Violence
- Prepared temporary restraining orders, custody paperwork and Ex-Parte applications for victims, and Accompanied victims to court for ongoing court hearings, worked with various agencies to provide additional referrals for victims of domestic violence.
Records Retrieval Clerk
Kelly Law Registry
Los Angeles, CA
02.2006 - 06.2006
- Collecting records from government agencies for the purpose of gathering evidence in civil litigation for trial purposes
- Experienced Court Paralegal with the ability to provide extensive legal assistance to the public with regard the overall court process
- In addition to my professional background within the legal field, I have worked in the Criminal Justice Field for several years providing case management services for adult and juvenile offenders
- This work experience has allowed me to obtain excellent Customer Service skills.
Legal Assistant
Kelly Services
San Bernardino, CA
03.2005 - 09.2005
- Lauri Ferguson
- Prepared pleadings, motions, court orders and legal correspondence, drafted correspondence pertaining to juvenile caseload, and filing court orders with appropriate courtroom, Telephone contact with California Youth Authority minors on public defender caseload, coordinated daily calendar for Chief Deputy Public Defender, scheduled meetings for Chief Deputy with community liaisons, researched case information using
- Juvenile Court database, researched restorative justice programs for special projects, developed and organized extensive mailing lists for special projects within the Public
- Defender's office, compiled spreadsheets for statistical data relating to confidential client information , heavy file maintenance including confidential employee files and business documents.
Education
Undergraduate degree - Human Resources Management/Business Administration
Southern New Hampshire University
Current
Associates Degree - Paralegal Studies
Platt College
1998
Timeline
Superior Court of California, County of San Bernardino
11.2015 - Current
Alternative Dispute Resolution Mediator
Inland Fair Housing and Mediation Board
07.2012 - 06.2015
Family Law Paralegal
Superior Court of California County of Riverside
10.2007 - 12.2010
Legal Advocate/Temecula Outreach Coordinator
Domestic Violence
08.2006 - 10.2007
Records Retrieval Clerk
Kelly Law Registry
02.2006 - 06.2006
Legal Assistant
Kelly Services
03.2005 - 09.2005
Undergraduate degree - Human Resources Management/Business Administration
Southern New Hampshire University
Associates Degree - Paralegal Studies
Platt College
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