Andreanna Baptiste
Syracuse,New York
Summary
Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance. I have a strong belief in helping solve problems, as well as helping people.
Overview
9
9
years of professional experience
Work History
Externship 2 Line Cook
Applebee's Grill + Bar
07.2024 - 09.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Communicate effectively with front-of-house staff to ensure timely and accurate delivery of customer orders.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Externship Cook
Van Duyn Rehabilitation and Nursing Center
12.2023 - 02.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Handle resident's special requests and allergy concerns with care and professionalism.
Sous Chef
Great Camp Sagmore
05.2022 - 10.2022
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment, while handling other duties.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Human Resources Specialist
United States Army
10.2018 - 04.2022
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Handling leave requests for soldiers
Front Office Manager
Exhale Spa
09.2015 - 06.2018
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Education
Associate of Arts - Baking And Pastry
Auguste Escoffier School of Culinary Arts
Boulder, CO11-2024
Bachelor of Arts - Creative Writing And English
Southern New Hampshire University
Hooksett, NH05-2024
Skills
- Warehouse safety
- Customer relations
- Data evaluation
- Effective multitasking
- Hospitality services
- Attention to detail
Timeline
Externship 2 Line Cook
Applebee's Grill + Bar
07.2024 - 09.2024
Externship Cook
Van Duyn Rehabilitation and Nursing Center
12.2023 - 02.2024
Sous Chef
Great Camp Sagmore
05.2022 - 10.2022
Human Resources Specialist
United States Army
10.2018 - 04.2022
Front Office Manager
Exhale Spa
09.2015 - 06.2018
Associate of Arts - Baking And Pastry
Auguste Escoffier School of Culinary Arts
Bachelor of Arts - Creative Writing And English
Southern New Hampshire University
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