Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea S. Smerkol

Greer,SC

Summary

Results-driven team leader that is dedicated to customer service and proper cash handling. Proven ability to train staff and manage operations effectively to enhance customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Leader

Walgreens
Greer, SC
08.2023 - Current
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained new team members on customer service standards and product knowledge.
  • Managed inventory levels, conducting regular stock checks to maintain optimal supply.
  • Conducted cash handling procedures, ensuring accuracy in transactions and end-of-shift reports.

Owner/Operator

A&A Maid Clean
Monroe, NC
05.2020 - 06.2023
  • Established strong client relationships through effective communication and follow-up services.
  • Analyzed customer feedback to identify areas for service improvement and growth opportunities.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

Sales Assistant

Thomas Rogers Ministries
Monroe, NC
03.2022 - 02.2023
  • Organized, stored, and packed donated items used for distributing to families in need.
  • Arranged merchandise and displays in the store to enhance sales.
  • Searched merchandise to ensure low and proper pricing.
  • Interacted with customers to identify needs and preferences.

Housekeeping Attendant

Peachy Clean
Monroe, NC
02.2020 - 05.2020
  • Delivered thorough cleaning services in residential settings, ensuring high standards of cleanliness and organization.
  • Utilized various cleaning tools and eco-friendly products to maintain client satisfaction and safety.
  • Developed efficient cleaning routines to optimize time management and enhance productivity during service delivery.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.

Education

Certificate - Medical Assistant

Ross Medical Education Center/
Flint, MI

GED -

Mt. Morris Consolidated Schools
Mt. Morris, MI

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Customer service focus

Certification

  • Pharmacy Technician
  • CPR
  • First Aid

Timeline

Shift Leader

Walgreens
08.2023 - Current

Sales Assistant

Thomas Rogers Ministries
03.2022 - 02.2023

Owner/Operator

A&A Maid Clean
05.2020 - 06.2023

Housekeeping Attendant

Peachy Clean
02.2020 - 05.2020

Certificate - Medical Assistant

Ross Medical Education Center/

GED -

Mt. Morris Consolidated Schools
Andrea S. Smerkol