Andreas B Willy Dessalines
Lake Park,FL
Summary
Adept Computer Technician with a proven track record at Digicel Phone Company, where I enhanced system performance and customer satisfaction through expert troubleshooting and timely hardware/software updates. Skilled in computer assembly and installations, I excel in resolving technical issues, demonstrating both technical proficiency and strong client support capabilities.
Overview
4
4
years of professional experience
Work History
Computer Technician
Digicel Phone Company
03.2019 - 11.2022
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Enhanced system performance by conducting regular software and hardware updates.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Recommended new and replacement hardware and software purchases.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Education
College Graduate - Computer Networking
College Canado
Port-au-prince, Haiti06-2012
Skills
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
Languages
creole
Native or Bilingual
French
Native or Bilingual
English
Limited Working
Timeline
Computer Technician
Digicel Phone Company
03.2019 - 11.2022
College Graduate - Computer Networking
College Canado
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