Helped patient maintain personal hygiene through bathing, grooming, and toileting assistance when necessary.
Assisted client with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patient.
Administered patient’s medication and meals through a feeding tube.
Data Entry
PSA
09.2015 - 09.2017
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Developed comprehensive knowledge of products and services to provide accurate information to customers.
Managed high volume of customer calls, maintaining calm and professional demeanor.
Set and achieved company defined sales goals.
Recorded accurate and efficient records in customer database.
Data Entry
ACC
07.2011 - 06.2015
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.
Managed high call volume with exceptional professionalism and efficiency.
Assisted call-in customers with questions and orders.
Maintained a high level of product knowledge to provide accurate information and support to customers.
CNA
Manor Care North
09.2008 - 06.2011
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and grooming needs.
Enhanced patient satisfaction by providing compassionate and attentive care.
Documented patient information and care activities in electronic health record.
Checked patient vitals such as temperature and blood pressure.
In-Home Nanny
Kuntney Family
08.2005 - 12.2008
Fostered a safe and stimulating environment for the children, implementing in age-appropriate activities.
Ensured timely diaper changes and supported the potty training process using gentle encouragement techniques leading to successful milestones achievements.
Built a positive and nurturing environment to support the children with social and emotional growth.
Assisted with meal preparation and light housekeeping duties.
Provided developmentally appropriate activities for the children.
One Year Room Caregiver
Bostley’s Child Care & Preschool
10.2003 - 08.2005
Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Developed strong relationships with parents through open communication.
Supported child development by implementing age-appropriate learning activities.
Documented children's growth and development.
Ensured timely diaper changes and feedings, maintaining optimal hygiene levels for each infant in care.
Infant Room Caregiver
Church of the Resurrection Child Care Center
08.2001 - 08.2003
Ensured timely diaper changes and feedings, maintaining optimal hygiene levels for each infant in care.
Promoted a safe and nurturing environment for infants, ensuring their physical, emotional, and social needs were met.
Enhanced infant development by implementing age-appropriate activities.