Andrea V. Palafox
Chicago ,IL
Summary
Professional with strong background in finance management, specializing in accounts payable processes. Demonstrates high level of accuracy, efficiency, and problem-solving skills in managing vendor relationships and ensuring timely payments. Focused on team collaboration, adaptability, and achieving measurable results. Skilled in financial software, process optimization, and compliance. Known for reliability and results-driven approach.
Overview
17
17
years of professional experience
Work History
Insurance Agent
Farmers Insurance Agency
Chicago, IL
01.2020 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Accounts Payable Manager
Midwest Foods
Chicago, IL
11.2017 - 12.2019
- Managed accurate and timely processing of high volume invoices per month.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Managed a team of accounting staff, providing guidance and support to ensure accurate financial reporting.
- Managed vendor contracts effectively, reviewing terms periodically to ensure alignment with company objectives.
Financial Services Representative
Brighton Park Neighborhood Council
Chicago, IL
04.2015 - 10.2016
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Advised clients on retirement planning options such as IRAs or annuities based on individual goals.
- Maintained updated records of all financial transactions to support traceability.
- Conducted financial planning workshops, empowering clients with knowledge to make informed investment decisions.
Accounts Payable Accountant
Castillo Brothers Enterprises
Chicago, IL
02.2008 - 10.2014
- Minimized late payment fees by consistently monitoring due dates and prioritizing payments accordingly.
- Balanced accounts associated with accounts payable process.
- Enhanced vendor relationships through timely and accurate payment processing, fostering a positive rapport between the company and vendors.
- Increased accuracy in financial transactions by maintaining a well-organized filing system for all accounts payable documentation.
- Trained new employees on accounts payable processes, contributing to a seamless integration into the team.
- Served as a key contact person for external vendors, addressing inquiries on payment statuses promptly and professionally.
- Collaborated with other departments to resolve any billing disputes or issues, resulting in improved interdepartmental communication.
- Improved vendor relationships with regular, transparent communication and timely payments.
Education
Bachelor - Accounting And Finance
University of Chicago
Chicago, ILSkills
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Underwriting
- Account reconciliation
- Onboarding and training
- Team oversight
- Financial reporting
- Accounts payable expertise
Languages
Spanish
English
Timeline
Insurance Agent
Farmers Insurance Agency
01.2020 - Current
Accounts Payable Manager
Midwest Foods
11.2017 - 12.2019
Financial Services Representative
Brighton Park Neighborhood Council
04.2015 - 10.2016
Accounts Payable Accountant
Castillo Brothers Enterprises
02.2008 - 10.2014
Bachelor - Accounting And Finance
University of Chicago