Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andree D. Pierson

Tampa,FL

Summary

Community-focused professional with over 10 years of hands-on experience supporting diverse populations through conflict resolution, advocacy, and individualized guidance. Specialized training in domestic violence, substance abuse, and the unique needs of adolescents and children. Skilled in crisis intervention and providing compassionate, effective mental health support.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Community Action Team Case Manager/Therapeutic Mentor

Eleos Wellness and Support
04.2025 - Current
  • Completed Case Management Service Plan based upon the findings of the assessment.
  • Identified appropriate community resources and ensured linkage.
  • Coordinated services with other providers serving the family.
  • Assisted with legal advocacy and coordination, as well as educational system advocacy, coordination, and tutoring services.
  • Facilitated vocational and educational skill acquisition and provided transition services to adult system of care.
  • Accurately completed applicable documentation in a professional and timely manner and ensures that all required documents have been received and signed by appropriate individuals.
  • Functioned as a member of a multi-disciplinary team by consulting with treating psychiatrist regarding progress, participating in treatment team, team and/or community staffings, and other clinical meetings.
  • Consulted with the Team Leader and other direct care staff regarding family progress, treatment and service planning, and discharge plans, as needed.
  • Participated in 24/7 crisis response as assigned.
  • Assisted with mentor support services to families.

Behavioral Health Targeted Case Manager

Eleos Wellness and Support
01.2025 - 04.2025
  • Coordinated admission process by arranging date for admission and notifying all involved parties.
  • Admitted youth into Avatar within 2 calendar days of admission.
  • Scheduled client’s intake Psychiatric Evaluation with BNet psychiatrist within 10 days from date of admission.
  • Completed Initial Service Plan within 10 days of admission.
  • Scheduled follow-up appointments with clients according to doctor recommendations and ensured that accurate and relevant information is communicated to the psychiatrist prior to each appointment by consulting with BNet treatment team weekly regarding client progress.
  • Developed and maintained competency regarding psychotropic/psychiatric medications: families, categories, side effects and specific lab work required.
  • Maintained regular communication with all the community based and treatment team as a member of a multi-disciplinary team.
  • Consulted with treating psychiatrist/ARNP regarding progress.
  • Participated in BNet Rounds, team and/or school staffings, and other clinical meetings.
  • Consulted with therapist and other direct care staff regarding consumer progress, treatment and service planning, and discharge plans, as needed.

Program Facilitator

Girls Inc. of Pinellas
12.2024 - 02.2025
  • Provided mentorship, safe spaces and programming that addressed the unique challenges girls face and are proven to help girls succeed.
  • Actively engaged with the girls in delivering programs and projects during afterschool programs and camps, setting a positive example and experience in every aspect of facilitation.
  • Actively assisted with creating programming and participated in the implementation of programming within the agency.
  • Served as a positive role model for the girls and other staff.
  • Assisted with orientation of new Program Facilitators so they are comfortable with agency practices.
  • Participated in staff meetings to collaborate with the Leadership Team and share ideas with other program facilitators on programming, projects, and activities.
  • Was actively involved in the evaluation process of programming.
  • Maintained accurate documentation as required, i.e. attendance reports.
  • Maintained and ensured proper use of equipment, facilities, and supplies.
  • Served as an advocate for Girls Inc. in the community especially for the needs of girls from low-income communities and those who may face discrimination because of their gender, race, religion, ethnicity, immigration status, disability, socioeconomic status, sexual orientation and gender identity.

High Risk Child Welfare Case Manager

Lutheran Services Florida
09.2023 - 10.2024
  • Met with children and families in their primary residence within 2 working days of case assignment.
  • Completed family assessments within a specified timeframe.
  • Conducted home visits with children according to the required frequency, but no less than every 25 days.
  • Prepared for, attended, and participated in all court activities as necessary.
  • Completed and submitted court documentation within the required time frames.
  • Arranged for, attended, and participated in individual case staffing’s as necessary.
  • Completed all required staffing and application packets.
  • Negotiated and developed a case plan in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child.
  • Accurately documented case activities in the Florida Safe Families Network database within 48 hours.
  • Maintained the physical case file in chronological order, by subject, in accordance with the standardized case file format.
  • Developed and maintained knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources.
  • Maintained regular contact with service providers and documented service progress.
  • Submitted timely service requests to the lead agency Utilization Management Department.
  • Provided clients with timely referrals to services.
  • Conducted initial and/or ongoing child safety assessments as required.
  • Prepared initial and ongoing safety plans as necessary.
  • Arranged for emergency placement, emergency medical treatment, and emergency services for children at risk.
  • Conducted diligent searches for parents and family members when deemed necessary.
  • Conducted home studies as required for prospective placements.
  • Provided relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed.
  • Planned and facilitated parental and sibling visits as needed and appropriate.
  • Transported children as needed.
  • Provided direct supervision to children as needed.
  • Ensured that all Independent Living functions are completed as required.
  • Attended all appointments, staff meetings, training courses, seminars, workshops, etc., as necessary and as required by the supervisor.
  • Functioned as agency on-call Case Manager as scheduled.
  • Organized, prioritized and completed all work assignments by the established deadlines.

Private Tutor

A! ALS – Success through Support & Learning
04.2023 - 09.2024
  • Enhanced student capabilities and self-esteem with hands-on personalized tutoring.
  • Proficient in using the latest technology to reinforce support for students.
  • Provided one-on-one tutoring for students from underserved communities (low income, foster families, etc) in grades K-8 in all subject areas.
  • Provided support to parents/caregivers to ensure time management and organizational skills continue at home to achieve success.

Assistant Educator

Glazer Children’s Museum
02.2023 - 09.2023
  • Assisted in delivering high quality, engaging educational demonstrations, programs and workshops to diverse families.
  • Assisted in daily set up, clean up, registration, and maintenance of the Learn and Play Tampa Bay program.
  • Maintained a high level of visibility, energy and enthusiasm in all interactions with the community.
  • Responsible for tracking and stocking inventory and maintaining office, vehicles, and satellite sites related to Learn and Play Tampa Bay.
  • Recruited and marketed for Learn and Play Tampa Bay in designated areas of the Tampa Bay community.
  • Responsible for ensuring that all locations were clean and prepared for daily activities and then cleaned after Learn & Play programs.
  • Ensured that all Learn & Play spaces and programs are welcoming and inclusive for all guests.
  • Directed support staff and volunteers in the day-to-day activities.
  • Engage with caregivers in a collaborative, culturally competent manner.

Center Assistant

Tyson’s Corner Children’s Center
11.2008 - 04.2010
  • Responsible for creating a warm, accepting atmosphere that encourages the social, emotional and academic growth of all children enrolled in all classrooms at both centers.
  • Oriented and supervised aides, assistants and volunteers regarding classroom activities, programming guidelines and playground expectations to ensure consistency.
  • Documented and reported any behavioral issues, suspected incidents of child abuse and/or neglect.
  • Ensured staff compliance with state licensing regarding policies and procedures in classrooms.
  • Maintained daily attendance, incident/accident reports, USDA procedures and requirements of documentation.
  • Assisted with center’s daily operations and communications to include but not limited to: phone, email, bulletin boards, notifications and documentation.
  • Reported daily occurrences to Executive and Senior Directors.

Education

BA - Psychology

Interamerican University of Puerto Rico
San Juan, PR
01-2007

Skills

  • Microsoft Word
  • Excel
  • Power Point
  • Case management
  • Critical thinking
  • Community outreach
  • Crisis intervention

Certification

  • Working with Emotionally Dysregulated Clients February 2026
  • Baker And Marchman Acts January 2026
  • Abuse Reporting January 2026
  • Compassionate Customer Service December 2025
  • NAPPI (Non-Abusive Psychological & Physical Intervention) Certified June 2025
  • CFARS/FARS Certification February 2025
  • Trauma Informed Care February 2025
  • Risk Assessment, Suicide & Aggression Risk Training February 2025
  • Cultural Competence January 2025
  • Human Trafficking and Dependency June 2024
  • Human Trafficking: Working with our Neighbors: Georgia’s Anti-Trafficking Initiatives August 2024
  • Human Trafficking Promises and Pitfalls August 2024
  • Human Trafficking Legislative Update August 2024
  • Human Trafficking in Schools August 2024
  • First aid, AED and CPR

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Community Action Team Case Manager/Therapeutic Mentor

Eleos Wellness and Support
04.2025 - Current

Behavioral Health Targeted Case Manager

Eleos Wellness and Support
01.2025 - 04.2025

Program Facilitator

Girls Inc. of Pinellas
12.2024 - 02.2025

High Risk Child Welfare Case Manager

Lutheran Services Florida
09.2023 - 10.2024

Private Tutor

A! ALS – Success through Support & Learning
04.2023 - 09.2024

Assistant Educator

Glazer Children’s Museum
02.2023 - 09.2023

Center Assistant

Tyson’s Corner Children’s Center
11.2008 - 04.2010

BA - Psychology

Interamerican University of Puerto Rico