Andrei Sorrel
Manhattan
Summary
Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.
Overview
10
10
years of professional experience
Work History
Child & Youth Program Assistant (CYPA)
Child and Youth Services (CYS) School age program
02.2022 - Current
- Company Overview: Rose Barracks School Age Center, USAG Bavaria-Grafenwoehr, Germany
- Ensure child safety and accountability procedures are followed
- Responsible for developing and implementing activities based on child needs and interests
- Following children's lead in play and building trusting relationships
- Include parents as partners in child's development and welcome them into the program
- Worked as a team to achieve and maintain COA accreditation, February 2023
- Developed a dance and cheerleading program at the School Age Center
- Organized quarterly Pep Rally and Dance Performances
- Organized a “Gala” event, to include parent volunteers, to celebrate the end of a memorable summer camp (2023)
- Mentored new team members on accountability procedures, positive guidance techniques, and active supervision strategies
- Supported Kinderfest (2022 and 2023) and worked as a team to implement a community roller skating event
- Worked as a team to collaborate and design full day camp programs to include activities, field trips, incentive program, and special events
- Built positive and meaningful parent relationships
- Provide consistent, ongoing quality customer service
- Received 5 ICE Comments recognizing dedication to children and families
- Received excellent and outstanding performance ratings
- Maintain a solution-focused and flexible attitude to meet the changing needs of the program, children, and families
- Assisted in developing and implementing recreational activities for children and youth
- Rose Barracks School Age Center, USAG Bavaria-Grafenwoehr, Germany
Flight Attendant
Eastern Airlines
01.2025 - 03.2025
- Company Overview: Kansas City, Missouri
- Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support
- Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff
- Took measures during unusual conditions to maximize safety of customers and crew
- Checked safety equipment, food, and beverages, and airplane cabin prior to boarding
- Greeted passengers, answered questions, and directed them to their seats
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort
- Followed safety, passenger and supply pre-flight checklists
- Provided assistance to disabled passengers when necessary
- Kansas City, Missouri
vet tech
Best friend Animal hospital
07.2019 - 03.2021
- Company Overview: 255 Eastlawn Ave, St Robert, MO, United States
- Performed physical exams, administered vaccinations and euthanized animals as needed
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments
- Monitored vital signs of patients and recorded results in patient charts
- Dispensed medications, monitored drug reactions and provided client education on medication administration
- Provided nursing care to hospitalized patients including administering fluids, feeding tubes, bandaging wounds, taking radiographs and performing lab tests
- Ensured that all safety protocols were followed when handling hazardous materials or operating equipment such as x-ray machines or anesthesia machines
- Handled customer complaints with empathy and composure
- Proactively participated in meetings and helped create new practices
- Answered calls, responded to emails, and spoke with clients face-to-face
- Processed a range of documentation and entered information into databases
- 255 Eastlawn Ave, St Robert, MO, United States
DFA
EDP Enterprise
09.2018 - 04.2019
- Company Overview: Winchester Rd, Fort Leonard Wood, MO 65473, United States
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Identified needs of customers promptly and efficiently
- Assisted with customer requests and answered questions to improve satisfaction
- Helped management to identify workflow issues and find solutions
- Helped to organize things and making sure the dfac area is clean
- Performs all administrative duties within the dining facility, and perform other duties as assigned
- Winchester Rd, Fort Leonard Wood, MO 65473, United States
Bagger
Commissary
09.2015 - 06.2017
- Company Overview: 689 Nebraska Ave Building 485, Fort Leonard Wood, MO 65473, United States
- Bagger are greeting customers, maximizing bag space, making sure they don't overload bags, answering to customer inquiries, reporting to supervisors, and maintaining the working area clean and organized
- Provided excellent customer service by answering questions about products and services
- Organized checkout area to ensure a safe and efficient work environment
- 689 Nebraska Ave Building 485, Fort Leonard Wood, MO 65473, United States
Crew member
Culvers
07.2016 - 05.2017
- Company Overview: 114 Town Center Rd, St Robert, MO 65584, United States
- Performed cashier duties such as taking orders, collecting payments and providing change
- Restocked kitchen supplies including food products and utensils
- Provided excellent customer service to maintain a positive atmosphere for guests
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies
- Crew Member duties are greeting customers, taking orders, answering to inquiries, preparing dining areas, ensuring quality control, and cleaning cooking utensils
- Trained, coached, and supervised new staff members
- Answered calls, responded to emails, and spoke with clients face-to-face
- 114 Town Center Rd, St Robert, MO 65584, United States
Education
Some College - Early Childhood Education
Central Texas College
TexasGED -
Ashworth College
Norcross, GAWaynesville High School
Skills
- Teamwork
- Problem-Solving
- Customer service
- Leadership
- Mentoring
- Public speaking
- Special needs support
Personal Information
- Date of Birth: 09/09/98
- Nationality: Asian
Languages
Tagalog
Native or Bilingual
Timeline
Flight Attendant
Eastern Airlines
01.2025 - 03.2025
Child & Youth Program Assistant (CYPA)
Child and Youth Services (CYS) School age program
02.2022 - Current
vet tech
Best friend Animal hospital
07.2019 - 03.2021
DFA
EDP Enterprise
09.2018 - 04.2019
Crew member
Culvers
07.2016 - 05.2017
Bagger
Commissary
09.2015 - 06.2017
Some College - Early Childhood Education
Central Texas College
GED -
Ashworth College
Waynesville High School
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