Justin Rice
Forney
Summary
To provide my unique set of skills from various drastically different industries to better the workplace while providing for my family. Always looking for growth opportunities to further my skill set and my knowledge in many diverse fields and jump into things never yet experienced.
Overview
17
17
years of professional experience
Work History
Flight Attendant
Spirit Airlines
05.2023 - 01.2025
- Effective communication, customer service, bilingual skills, basic first aid, flight safety regulation knowledge, emergency response, flexibility and ensuring passenger safety.
- Collaborated with crew members to maintain efficient cabin operations and enhance passenger comfort
- Trained new staff on safety protocols and company policies to uphold service standards
- Ensured passenger safety and compliance with FAA regulations during all phases of flight
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly
Stocker, Yard Crew, CDL Driver
Amazon
01.2020 - 01.2023
- Conduct daily vehicle inspections, follow traffic laws, communication skills, GPS navigation, load and unload trailers and/or cargo, route planning, refuel and clean semi-truck, ensure load arrival and departure windows.
- Facilitated timely restocking of shelves, enhancing customer accessibility to products.
- Managed inventory organization, ensuring optimal stock levels and product rotation.
- Collaborated with team members to maintain clean and orderly merchandise displays.
- Executed detailed visual merchandising strategies to maximize product visibility and appeal.
Flight Attendant
American Airlines
04.2015 - 08.2020
- Effective communication, customer service, bilingual skills, basic first aid, flight safety regulation knowledge, emergency response, flexibility and ensuring passenger safety.
- Ensured passenger safety and compliance with FAA regulations during all phases of flight
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly
Call Center Security Officer
Allied Security
01.2015 - 01.2015
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Correctional Officer
Carter County Sheriff’s Department
01.2014 - 01.2015
- Supervise inmates and inmate activities, provide care and correctional treatment of inmates, manage inmate holding areas, ensure inmate custody, transport inmates within secured areas according to relevant laws, polices and procedures, ensure inmate safety with random checks and shake downs, maintain and clean workspace and inmate environment.
Cashier
Sam’s Club
01.2013 - 01.2014
- Resolve or escalate customer concerns, customer service, greet customers, issue refunds, refund and exchange change making, money management, cash and card transactions, maintain a clean workspace.
Bartender/Barista
Courtyard Mariott
01.2012 - 01.2012
- Greet customers, engage in small talk, take customer orders and complete them, serve customers with drinks and food, bus tables and the bar, maintain clean workspace, roll silverware, restock bar and keep inventory of alcohol and garnishes, take cash and card payments.
Host
Applebee’s
01.2011 - 01.2012
- Greet customers, seat customers, balance server workload, manage seating arrangement, clean menus, roll silverware, maintain a clean workspace, assist in cleaning and bussing tables.
Cashier, Stocker, Bag Boy
Piggy Wiggly
01.2008 - 01.2010
- Resolve or escalate customer concerns, customer service, greet customers, issue refunds, refund and exchange change making, money management, cash and card transactions, maintain a clean workspace.
Education
No Degree - CDL School
160 Driving School
Tulsa, Oklahoma06-2022
Bachelor of Arts - Criminal Justice, Psychology
East Tennessee State University
Johnson City, Tennessee01.2015
Skills
- Communication
- Leadership
- Effective time management
- Problem Resolution
- Analytical reasoning
- Problem Solving
- Flexible problem-solving
- Organization
- Teamwork
- Conflict Resolution
- Active Listening
- Flexibility
- Empathy
Timeline
Flight Attendant
Spirit Airlines
05.2023 - 01.2025
Stocker, Yard Crew, CDL Driver
Amazon
01.2020 - 01.2023
Flight Attendant
American Airlines
04.2015 - 08.2020
Call Center Security Officer
Allied Security
01.2015 - 01.2015
Correctional Officer
Carter County Sheriff’s Department
01.2014 - 01.2015
Cashier
Sam’s Club
01.2013 - 01.2014
Bartender/Barista
Courtyard Mariott
01.2012 - 01.2012
Host
Applebee’s
01.2011 - 01.2012
Cashier, Stocker, Bag Boy
Piggy Wiggly
01.2008 - 01.2010
No Degree - CDL School
160 Driving School
Bachelor of Arts - Criminal Justice, Psychology
East Tennessee State University
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