Andreia Guthery
Savannah,GA
Summary
Experienced operational leader with a strong background in human resources management, successfully enhancing efficiency at Georgia Eye Institute of the S.E., LLC. Proven skills in financial reconciliation and patient registration have led to seamless integration of departmental decisions and improved patient support. A proactive approach to streamlining processes has consistently driven organizational success.
Overview
30
30
years of professional experience
Work History
Practice Representative Manager
Georgia Eye Institute of the S.E., LLC
Savannah, GA
10.2021 - Current
- Conveyed departmental guidelines and procedures to Practice Representatives across various locations efficiently.
- Partnered with administrative and departmental leaders to implement decisions effectively.
- Delivered efficient patient support by addressing needs through effective communication.
- Led supervisors and team leads to ensure adequate guidance.
- Approve payroll, reconcile bank deposits, create physician templates, interview candidates for employment, and perform any disciplinary actions required.
Satellite Coordinator
Georgia Eye Institute of the S.E., LLC
Statesboro, GA
01.2015 - 01.2021
- Maintained practice protocols, ensures equipment is operational and serviced
- Coordinated maintenance and repairs for all equipment
- Submit employee time(s) into the payroll system
- Provided staffing coverage along with ordering of all necessary supplies
- Made bank deposits of daily transactions
- Supervised and provided support for, four Georgia Eye Satellite locations (Statesboro, Vidalia, Richmond Hill and Glennville)
Refund Analysis and Back up for Financial Analysis
Georgia Eye Institute of the S.E., LLC
Richmond Hill, GA
01.2010 - 01.2015
- Research overpayments and process patient payment refunds, along with state mandated refunds
- Served as back up to the Financial Analysis in their absence
- Reconciled collections for all locations and GEI Surgery Center
Practice Representative
Georgia Eye Institute of the S.E., LLC
Savannah, GA
01.2006 - 01.2010
- Check-In/Patient Registration, Collections, Billings, Charge Entry, Data Entry, Insurance Verification, Payment Posting and Reconciliation
Patient Representative / Billing
Pediatric Associates of Savannah
Savannah, GA
01.2005 - 01.2006
- Check-In/Patient Registration, Data Entry, Insurance Verification, Blue Cross/Blue Shield Denials
Patient Representative
Memorial Family Practice
Savannah, GA
01.2001 - 01.2004
- Check-in/Patient Registration, Insurance Verification, Charge Entry, Payment Posting, Appointment Scheduling, Daily Reconciliation Reports, and Bank Deposit Preparation
Payment Poster (Georgia Eye Institute)
MMC/PMR Billing Department
Savannah, GA
01.1998 - 01.2001
- Secondary Insurance Submission, Payment and Data Entry, Sorting Denials, Medicare Crossovers, Electronic Remittance Systems (ERS) for Medicare and Posting Payments
Practice Representative
Georgia Eye Institute Inc.
Savannah, GA
01.1995 - 01.1998
- Check-in/Patient Registration, Insurance Verification, Charge Entry, Payment Posting and Reconciliation
Education
Business Administration and Management
Armstrong Atlantic University
Savannah, GA01.1998
Business Administration
Armstrong Atlantic University
Savannah, GA01.1995
Business Administration
South College
Savannah, GA01.1994
Skills
- Operational Oversight
- Billing Refund Analysis
- Patient Registration
- Payroll Management
- Human Resources Management
- Financial Analysis
- Financial Reconciliation
- Staff Scheduling
- Billing Payment Posting
- Credentialing Process Optimization
Timeline
Practice Representative Manager
Georgia Eye Institute of the S.E., LLC
10.2021 - Current
Satellite Coordinator
Georgia Eye Institute of the S.E., LLC
01.2015 - 01.2021
Refund Analysis and Back up for Financial Analysis
Georgia Eye Institute of the S.E., LLC
01.2010 - 01.2015
Practice Representative
Georgia Eye Institute of the S.E., LLC
01.2006 - 01.2010
Patient Representative / Billing
Pediatric Associates of Savannah
01.2005 - 01.2006
Patient Representative
Memorial Family Practice
01.2001 - 01.2004
Payment Poster (Georgia Eye Institute)
MMC/PMR Billing Department
01.1998 - 01.2001
Practice Representative
Georgia Eye Institute Inc.
01.1995 - 01.1998
Business Administration and Management
Armstrong Atlantic University
Business Administration
Armstrong Atlantic University
Business Administration
South College
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