Andreina Rivera
Texas City,TX
Summary
SELF-MOTIVATED INDIVIDUAL LOOKING TO CONTINUE MY CAREER WITH AN ORGANIZATION THAT WILL UTILIZE MY SKILLS AND KNOWLEDGE TO BENEFIT MUTUAL GROWTH AND SUCCESS.
Overview
7
7
years of professional experience
Work History
Real Estate Business
Fathom Realty
02.2022 - Current
- Enhanced property valuation accuracy by conducting thorough financial analysis and market research.
- Streamlined the budgeting process for multiple properties, resulting in reduced time spent on financial planning.
- Reduced delinquency rates by implementing efficient rent collection procedures and maintaining clear communication with tenants.
- Increased property revenue through proactive management of expenses and strategic lease negotiations.
Outreach and Enrollment
Coastal Health And Wellness
01.2021 - 02.2022
- Increased brand visibility by developing and executing strategic publicity campaigns.
- Established strong relationships with public,government officials,and other external sources for enhanced outreach opportunities.
- Improved community engagement through well-planned public events and collaborations such as focused in on Outreach, and education activities to existing CHW/GCHD patients, community, residents to promote awareness about coverage options under Medicaid,CHIP,Marketplace and Galveston County Indigent Program.
- Provided renewal assistance and enrollment for Your Texas Benefits.
- Served as a Certified Application Counselor(CAC) to assist the community seeking health insurance coverage options through a federally facilitated marketplace.
Patient Services Specialist-Bilingual
Coastal Health And Wellness
01.2019 - 01.2021
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Enhanced clinic workflow by managing patient records and ensuring accurate documentation.
- Reduced wait times for patients by optimizing appointment schedules and coordinating with clinical staff.
- Increased patient loyalty through timely follow-up calls and addressing inquiries or concerns.
Branch. Service Representative
WFC
01.2017 - 01.2019
- Enhanced customer satisfaction by providing efficient and timely service in processing transactions and resolving issues.
- Increased branch sales by offering personalized financial solutions to clients and promoting bank products and services.
- Maintained accurate records of all transactions, ensuring compliance with banking regulations and minimizing errors.
- Contributed to a positive work environment by collaborating with team members on various tasks and projects.
Education
High School Diploma -
Clear Falls High School
League City, TX05.2013
Skills
- Excellent Communication Skills
- Problem Solver
- Excellent Customer Service
- Microsoft Proficiency
- Case Management
Traveling,Hiking
I love Nature and the creator of it !
I enjoy exploring different beautiful places.
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Business
Fathom Realty
02.2022 - Current
Outreach and Enrollment
Coastal Health And Wellness
01.2021 - 02.2022
Patient Services Specialist-Bilingual
Coastal Health And Wellness
01.2019 - 01.2021
Branch. Service Representative
WFC
01.2017 - 01.2019
High School Diploma -
Clear Falls High School