Andrelana Sineus
Miami,FL
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
1
1
year of professional experience
Work History
Assistant General Manager
Wendys Fast Food
03.2022 - 07.2023
- Resolved problems promptly to elevate customer approval.
- Mentored and motivated team members to achieve challenging business goals.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Associate of Science - Licensed Practical Nurse
Southeastern College
West Palm Beach, FL07.2024
Home Health Aid - Nursing
Margate Medical Training School
Margate, FL08.2022
Skills
- Corrective Actions
- Business Operations Knowledge
- Budget Controls
- Aloha POS
- Employee Discipline
- Strategic Planning Skill
- Profit and Loss Control
- Cash Register Operations
- Food Safety and Sanitation
- Inventory Control
- Ethical Standards
Languages
French
Native or Bilingual
creole
Native or Bilingual
English
Full Professional
Timeline
Assistant General Manager
Wendys Fast Food
03.2022 - 07.2023
Associate of Science - Licensed Practical Nurse
Southeastern College
Home Health Aid - Nursing
Margate Medical Training School