Summary
Work History
Education
Skills
Timeline
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Andreona Peña

El Cajon,CA

Summary

Motivated hospitality professional with an engaging personality and flexible approach. Known for upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.

Work History

Content Creator

Live.me
02 2019 - Current
  • Hosted consistent stream sessions, demonstrating strong time management.
  • Strengthed relationships with followers by organizing virtual events, Q&A sessions and talent showcases
  • Built a supportive and personal space, creating meaningful interactions with active and loyal fans growing up to 40k
  • Utilizied improvisation to enhance story-telling keeping fans returning regularly

Equipment Associate/Waitress

On Cue Billiards
02 2015 - 01 2017
  • Maintained detailed records of equipment repairs and maintenance history
  • Performed daily equipment checks by recharging batteries and lubricating equipment
  • Stocked merchandise, clearly labeling items, and arranging accordingly
  • Assisted with troubleshooting technical issues, fostering a collaborative work environment.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored dining area to ensure all guests received attentive service without delays.
  • Followed health and safety protocols maintaining safe and sanitary environments

Administrative Assistant

The Roving Angler
06 2011 - 02 2017
  • Supported operations of a fishing-focused business that catered to travel, education, and gear for fishing enthusiasts worldwide.
  • Handled incoming emails, phone calls, and inquiries ensuring timely and professional responses.
  • Processed payments, managed invoices, and maintained filing systems for client records, trip itineraries and bookings ensuring all nescessary documents were prepared.
  • Served as a point of contact for our clients providing exceptional customer service
  • Maintained strict confidentiality of sensitive information

Promotions Team Member

Jolt'n Joes
05 2012 - 02 2013
  • Strengthened relationships with bridal parties securing repeat parties
  • Maintained a professional appearance and fun demeanor while upselling drink tickets at the door
  • Maintained knowledge of current promotions and drink specials.

Education

Business Occupations - 3.33

Grossmont College
08.2013

Skills

  • Ability to deal with diverse personalities
  • Takes pride in greeting guests professionally and friendly
  • Discretion and confidentiality
  • Taking and delivering instructions with accuracy and reliability complying with all standards
  • Capable of updating appointments, calendars and schedules
  • Comfortable using all social media platforms
  • Energetic, empathetic and self-motivated
  • Hospitality service

Timeline

Content Creator

Live.me
02 2019 - Current

Equipment Associate/Waitress

On Cue Billiards
02 2015 - 01 2017

Administrative Assistant

The Roving Angler
06 2011 - 02 2017

Promotions Team Member

Jolt'n Joes
05 2012 - 02 2013

Business Occupations - 3.33

Grossmont College

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Andreona Peña