Milton Campoverde Parco
Newark,NJ
Summary
Bilingual Certified Legal Project Professional with over six years of experience managing high-volume client interactions and legal practices. Specializes in intake management, workflow optimization, case lifecycle coordination, and compliance oversight. Demonstrated expertise in independently overseeing case pipelines and supporting large-scale projects while enhancing operational consistency through effective KPI tracking and structured process frameworks. Committed to delivering a systems-oriented and metrics-driven approach to fixed-price legal services, ensuring efficiency and quality in every aspect of project execution. Proven ability to adapt to dynamic environments and drive continuous improvement initiatives that elevate client satisfaction and operational performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Intake Specialist | Client Concierge | Legal Assistant
Alexandra Lozano Immigration Law, PLLC
Elizabeth, New Jersey
10.2024 - Current
- Directed immigration micro-office workflows independently, utilizing virtual support to manage intake documentation audits and track contract execution for efficient daily operations. Led team projects, including the implementation of an AI-enabled virtual screening tool to foster enhanced collaboration between offices. Collaborated with an experienced team to successfully file over 600 immigration cases within three months during a submissions project.
- Facilitated comprehensive client intake and case management for humanitarian visas (VAWA, U, T), family-based petitions, removal defense, and consular processing to determine eligibility for immigration services.
- Monitored intake conversion and performance metrics to support sustained client conversion rates through collaboration with attorneys and internal teams.
- Facilitated virtual training sessions on intake standards and CRM workflows to enhance onboarding consistency and effectiveness among peers.
Junior Accounts Assistant
Taxko Offices of Newark, LLC
Newark, NJ
07.2020 - 11.2024
- Conducted thorough monthly bank reconciliations, administered payroll functions, and maintained structured recordkeeping to uphold financial accuracy and regulatory compliance.
- Utilized QuickBooks and MS Office to support preparation of W-2 packages and detailed financial reports under senior accountants' guidance.
- Facilitated account reconciliation and discrepancy resolution to ensure accurate financial records.
- Managed processing of invoices and expense reports to ensure timely payments.
Immigration Paralegal
Law Offices of Liliana Quiroz, PLLC
Elizabeth, New Jersey
08.2022 - 04.2024
- Provided paralegal assistance to enhance attorney efficiency in immigration matters, focusing on removal court preparation, USCIS and EOIR case filings, and client interaction to uphold procedural standards.
- Engaged with clients to gather case details, supporting legal processes such as work permit renewals and motion to reopen documentation.
- Performed legal research using WestLaw to support client case strategies and maintain adherence to Firm Regulations.
Education
Bachelor of Science - Criminal Justice, Minor in Economics
Rutgers University Newark
Newark, NJ05.2024
Skills
- Skilled in managing complex legal projects
- Process optimization in legal settings
- Case Lifecycle Management
- Intake/Submission ownership
- Matter Scoping & Pipeline Planning
- Intake Strategy & Team Training
- Risk-Aware Documentation Review
- Regulatory Compliance & E-Billing
- KPI Tracking & Operational Reporting
- Process enhancement and quality management
- Stakeholder & Cross Functional Coordination
- Skilled in Salesforce, Clio, and MyCase
Websites
Certification
Certified Legal Project Management Professional (IILPM)
- Professional training in legal project management methodologies used to define, plan, deliver, and close legal matters efficiently through structured workflows and stakeholder communication.
Legal AI Fundamentals Certification (CLIO)
- Foundational training in artificial intelligence for legal professionals, including AI prompting best practices, cybersecurity considerations, legal AI tool evaluation, and applied workflow automation.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Intake Specialist | Client Concierge | Legal Assistant
Alexandra Lozano Immigration Law, PLLC
10.2024 - Current
Immigration Paralegal
Law Offices of Liliana Quiroz, PLLC
08.2022 - 04.2024
Junior Accounts Assistant
Taxko Offices of Newark, LLC
07.2020 - 11.2024
Bachelor of Science - Criminal Justice, Minor in Economics
Rutgers University Newark