Andres Aguilar
Marketing Specialist
Summary
Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Ground Control
Insomniac Events
San Bernardino, CA
05.2022 - Current
- Welcome attendees at entrances and make everyone aware of Ground Control's presence and purpose.
- Assist distressed individuals when they are in need of a helping hand, including assististing medical staff with headliner medical escorts.
- Memorize information provided by the event website, festival guide and staff guide to share with attendees.
- Understand evacuation procedures and locate safe refuge locations prior to the opening of each show.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Marketing Specialist
SAN DIEGO TIRE & WHEEL OUTLET LLC
San Diego, CA
06.2021 - 07.2022
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Updated customer database and generated lists and counts for direct marketing projects.
- Worked closely with in-house design team to develop visuals for content.
- Identified appropriate marketing channels and target customers for campaigns.
- Maintained inventory of marketing literature, archive files and sample files.
- Monitored social media questions and comments and appropriately responded.
Valet Attendant
Hotel Del Coronado, Curio Collection By Hilton
San Diego, United States
05.2016 - 03.2020
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Maintained current listing of local and area attractions special events and activities to give guests updated information.
Shift Manager
Ace Parking
San Diego, CA
09.2019 - 03.2020
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every position and regularly backed up front-line staff.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Maintained working relationships as well as coordinated with GMs, heads of various departments, event staff and managers.
- Trained and mentored new employees to maximize team performance.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Education
Bachelor of Arts - Business Administration, Marketing
San Diego State University
San Diego, CA 01.2017 - 01.2019
Associate of Science - Business Administration; Accounting
Southwestern Community College District
Chula Vista, CA 01.2012 - 01.2017
Skills
Social Media MarketingMarket ResearchMicrosoft OfficeAdobe Creative SuiteCommunicationComputer LiteracyOrganization SkillsPeople ManagementLeadership
Hospitality background
Campaign management
Scheduling
Business administration
Analytics and SEO
Email blasts and newsletters
Strategic planning
Communications management
Timeline
Ground Control
Insomniac Events
05.2022 - Current
Marketing Specialist
SAN DIEGO TIRE & WHEEL OUTLET LLC
06.2021 - 07.2022
Shift Manager
Ace Parking
09.2019 - 03.2020
Bachelor of Arts - Business Administration, Marketing
San Diego State University
01.2017 - 01.2019
Valet Attendant
Hotel Del Coronado, Curio Collection By Hilton
05.2016 - 03.2020
Associate of Science - Business Administration; Accounting
Southwestern Community College District
01.2012 - 01.2017