Dependable individual with exceptional people skills and over 5 years in varying retail positions. Real team player dedicated to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Committed to learning new roles, updating knowledge and positively influencing the work environment.
Overview
11
11
years of professional experience
Work History
Grocery Specialist/Dairy Buyer
Whole Foods Market Inc
10.2020 - 12.2023
Collaborated with team members to maintain a clean and organized work environment, contributing to overall store success.
Streamlined inventory management by accurately tracking stock levels and promptly replenishing depleted supplies.
Reduced shrinkage rates by diligently monitoring expiration dates and properly disposing of expired products.
Enhanced store appearance through diligent stocking, facing, and rotation of products on shelves.
Maintained accurate pricing signage to ensure clear communication of item costs for customers'' convenience.
Stocked shelves and organized merchandise displays for easy retrieval.
Alcohol Buyer
Whole Foods Market
02.2020 - 10.2020
Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
Managed budgets effectively by tracking expenses, analyzing variances, and making adjustments as needed to stay within financial targets.
Stocked shelves and organized merchandise displays for easy retrieval.
Continuously updated knowledge of products for better customer interactions.
Grocery Supervisor
Whole Foods Market Inc
11.2018 - 02.2020
Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
Maintained a clean, organized store environment to create a positive shopping experience for customers.
Coordinated regular team meetings to discuss progress, share best practices, and address challenges effectively.
Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.
Trained new employees on grocery department processes, creating a well-prepared workforce that could quickly adapt to changing needs.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Team Member
Whole Foods Market Inc
05.2018 - 11.2018
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assisted with inventory counts and stocking of merchandise.
Maintained store appearance by cleaning shelves in accordance to company guidelines.
Recreation Specialist
Hayward Area Recreation And Park District
06.2013 - 02.2018
Enhanced participant enjoyment by developing and implementing diverse recreational programs.
Created a safe, inclusive, and welcoming environment for participants of all ages and abilities in recreational facilities.
Delivered exceptional customer service while addressing inquiries from the public regarding recreation programs or services.
Oversaw maintenance tasks within recreation facilities to ensure cleanliness and safety standards were consistently met.
Scheduled events in recreation facilities and monitored facility conditions.
Collaborated with other recreation staff in developing new recreational activities.
Supervised participant activities to address behavioral issues and promote fun, safety and inclusivity.
Researched, planned and organized mentally stimulating activities for individuals between ages of 5 and 17.