Andres Benavides

-Worked 30-40 Hours per week

• Provided technical support for customers who encountered issues while shopping online.
• Tracked performance indicators such as revenue growth and customer satisfaction scores over time.
• Completed pickup and shopping orders for customers within local area.
• Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
• Listened to customer needs to identify and recommend best products and services.
• Satisfied customers with quick, accurate service under tight deadlines.
• Secured and stored items until customer pickup.
• Assisted teammates with daily tasks during peak periods.
• Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
• Managed multiple clients simultaneously while maintaining high standards of service and privacy.
• Managed client communications through email, phone, and messaging apps, ensuring timely responses.
• Scanned items when pulling from shelves to update system stock information.

-Worked 48 hours per week

• Investigated suspicious activities or incidents on premises.
• Maintained daily logs of activities with detailed reports.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
• Identified suspicious activity to determine appropriate response.
• Conducted security checks over a specified area.
• Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
• Operated radio communication systems for coordination with co-workers and supervisors.
• Handled emergency situations calmly and efficiently.
• Attended training sessions to maintain knowledge of updated company policies and procedures.

-Worked 15-20 Hours per week

• Complied with local traffic laws while driving between pick-up locations and drop-off points.
• Provided friendly customer service while interacting with customers during deliveries.
• Delivered food orders to customers in a timely manner according to Dasher app instructions.
• Ensured proper handling of food items throughout the entire delivery process.
• Regularly cleaned and sanitized vehicle interior surfaces such as door handles, steering wheel, after each shift.
• Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
• Maintained accurate records of delivered items as well as customer feedback and ratings.
• Responded promptly to messages sent through the Dasher app regarding scheduling changes or updates.
• Assisted customers with placing their orders over the phone if needed.
• Utilized GPS navigation tools for efficient route planning between multiple deliveries.
• Managed time efficiently by balancing multiple deliveries simultaneously while meeting deadlines.
• Followed directions provided by the Dasher app for efficient navigation to delivery destinations.
• Performed pre-trip vehicle inspections on a daily basis including checking fluids, tire pressure, brakes, lights.
• Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
• Maintained vehicle according to company and state safety requirements.
• Carried food in insulated bags to maintain hot or cold temperature.
• Delivered fresh food to customers across local area.
• Picked up meals from local restaurants and dropped off at residential and business customer locations.

Worked 20 Hours a week