Andres Casillas
Irvine,CA
Summary
Dedicated College Student and EMT with over 1500 hours of experience on the field delivering high quality medical care to patients in all settings. Experienced working with multiple medical professionals including transports with Paramedics in both IFT and 911 situations, Critical Care Transport Nurses & Respiratory Therapists with knowledge of how to assist in various situations to help stabilize patients and provide care as well as the ability to judge situations and handle them individually. A highly outgoing and motivated individual with aspirations of one day becoming an Emergency Medicine Doctor, new challenges and experiences are strongly desired. Past work in Customer Service, especially in management, has contributed to effective communication between candidate and coworkers, management, and customers/patients.
Overview
5
5
years of professional experience
Work History
EMT
Premier Ambulance
Brea, CA
08.2022 - Current
- Remained level-headed and proactive during emergency situations.
- Evaluated patients' medical status and monitored vital signs during transit.
- Documented calls in reports detailing incident type and course of treatment.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Observed and assessed incident scenes to maintain safety of first responders.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
EMT
Joffe Emergency Services
Los Angeles, CA
10.2021 - 06.2022
- Assessed emergency situations and prioritized medical care for patients.
- Documented calls in reports detailing incident type and course of treatment.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Observed and assessed incident scenes to maintain safety of first responders.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Performed standard testing and administered medication to manage care in field and in transit.
Assistant Manager
Taco Bell
San Fernando, CA
09.2020 - 03.2021
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Leveraged ERP software to coordinate and enhance inventory delivery.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Shift Lead
Taco Bell
San Fernando, CA
03.2020 - 08.2022
- Completed opening and closing duties to facilitate business operations.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints and reported issues to senior management.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Team Member
Taco Bell
San Fernando, CA
07.2018 - 03.2020
- Trained new employees on Cashier and Cook positions to support team efficiency.
- Completed additional learning opportunities to advance knowledge and move into senior team member position.
- Worked hard to learn all required tasks quickly and maximize performance.
- Upheld high standards of productivity and quality in all areas of operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Looked for ways to go above and beyond job requirements.
- Built and maintained effective working relationships with peers and upper management.
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Education
Bachelor of Science - Psychology
University of California, Irvine
Irvine, CA06.2024
Associate of Science - Psychology
College Of The Canyons
Valencia, CA06.2022
High School Diploma -
Granada Hills Charter High School
Granada Hills, CA06.2019
Skills
- Teambuilding
- Conflict resolution
- Time management
- Organizational skills
- Friendly, positive attitude
- First Aid/CPR
- Leadership
- Communication
- Troubleshooting
- Reliable and trustworthy
- Ambulance Transport
- Oxygen Equipment
- Emergency Treatment Procedures
- Multi-patient Triage
- Medical History Recording
- Orthopedic Splint Systems
- Treatment Documentation
- Equipment Transport
- Patient Positioning
- Heart Monitoring
- Advanced Lifesaving Procedures
- Emotional Support
- Neurological Assessments
- Scene Assessments
- Patient Evaluations
- Reporting and Documentation
- CPR and First Aid
- Dispatcher Communication
- Ambulance Decontamination
- Emergency Vehicle Driving
- Vital Sign Assessment
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
EMT
Premier Ambulance
08.2022 - Current
EMT
Joffe Emergency Services
10.2021 - 06.2022
Assistant Manager
Taco Bell
09.2020 - 03.2021
Shift Lead
Taco Bell
03.2020 - 08.2022
Team Member
Taco Bell
07.2018 - 03.2020
Bachelor of Science - Psychology
University of California, Irvine
Associate of Science - Psychology
College Of The Canyons
High School Diploma -
Granada Hills Charter High School