Andres Erik Sanchez
Fort Lauderdale,FL
Summary
Customer-focused Front of House Associate skilled in enhancing operational efficiency and maintaining food safety standards. Experienced in cash handling, inventory management, and conflict resolution, ensuring positive guest experiences. Recognized for productivity and reliability, effectively supporting servers during high-volume shifts. Committed to providing exceptional service and mastering new skills in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Back of House and Front of House Associate
Chick-fil-a
05.2022 - 06.2025
- Delivered friendly and efficient customer service while processing 100+ orders per shift in a high-volume environment.
- Operated POS systems and handled cash/card transactions accurately while maintaining excellent guest service.
- Prepared and assembled food orders with speed and accuracy to meet quality and service standards.
- Collaborated with team members to streamline operations and minimize queue times in front and back of house.
- Trained new team members on customer service procedures and food preparation to enhance team efficiency and service quality.
- Maintained cleanliness and food safety standards by completing opening, closing, and sanitation tasks consistently.
- Operated pallet jacks for safe unloading and organization of inventory, expediting restocking tasks and ensuring effective back-of-house logistics.
Grocery associate
Publix
Fort Lauderdale, USA
07.2021 - 05.2022
- Assisted 50+ customers per shift with product locations, recommendations, and general inquiries to improve the shopping experience.
- Restocked and organized grocery shelves daily to enhance product availability and optimize store presentation across multiple aisles.
- Unloaded and sorted weekly deliveries, ensuring inventory stocked efficiently and accurately.
- Monitored aisles for cleanliness and safety standards, promptly cleaning spills and removing hazards to ensure a safe shopping environment.
- Collaborated with team members during peak hours to support store operations and improve workflow.
- Checked inventory accuracy and shelf labeling for 10+ aisles daily using handheld scanners.
- Utilized flatbeds to transport and stage large pallet shipments during weekly deliveries, expediting replenishment and supporting seamless inventory flow.
Education
Physical Therapist - Minor in no
Broward College
Fort Lauderdale, FLSkills
- Customer support
- Food safety awareness
- Cash handling
- Inventory management
- Time management
- Team collaboration
- Guest relations
- Effective communication
- Bilingual communication
- Phone etiquette
- Problem solving
- Adaptability
- Interpersonal skills
Languages
Spanish
Professional
Certification
- Photoshop 2024
- Aftereffects 2024
Timeline
Back of House and Front of House Associate
Chick-fil-a
05.2022 - 06.2025
Grocery associate
Publix
07.2021 - 05.2022
Physical Therapist - Minor in no
Broward College