Andres Escobar
Passaic,NJ
Summary
Dynamic professional with a proven track record in customer service and sales, enhancing customer satisfaction and streamlining operations. Excelled in conflict management and bilingual communication, significantly improving client relations. Skilled in sales techniques, achieving notable growth in the company profits. Passionate about delivering exceptional service and driving business success.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter and Bartender
Agave Cocina&Cantina
Wallington, NJ
10.2024 - Current
- Maintain knowledge of current menu items, garnishes, ingredients, and preparation methods to promote specials and increase profits.
- Manage the cash drawer at the end of each shift, ensuring the accuracy of funds received.
- Prepare alcoholic and non-alcoholic beverages according to recipe standards.
Owner's Assistant
Creative kitchen Design LLC
Clifton, NJ
04.2023 - 09.2024
- Organized paperwork associated with each project including invoices, contracts and purchase orders.
- Provided customer service by answering questions about products and services offered by the company in a courteous manner.
- Coordinated schedules between installation teams and customers for optimal satisfaction.
Customer Service Executive
Banco Guayaquil
Guayaquil, Ecuador
11.2017 - 04.2023
- Resolved problems or discrepancies concerning customers' accounts.
- Prepared reports detailing banking activities such as transaction history, interest income earned.
- Verified identity documents presented by customers before approving any transactions.
- Promoted and sold banking products and financial services.
Education
Some College (No Degree) - Unified General Baccalaureate
Unidad Educativa John Harvard
Guayaquil/EcuadorSkills
- Customer service
- Sales techniques
- Conflict management
- Spanish and English translator
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Restaurant Waiter and Bartender
Agave Cocina&Cantina
10.2024 - Current
Owner's Assistant
Creative kitchen Design LLC
04.2023 - 09.2024
Customer Service Executive
Banco Guayaquil
11.2017 - 04.2023
Some College (No Degree) - Unified General Baccalaureate
Unidad Educativa John Harvard
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