Andres Fierro
Maricopa,AZ
Summary
Accomplished and results-driven professional with a proven track record of leading successful teams and driving organizational growth. Experienced in developing and implementing strategic initiatives to optimize business operations, increase efficiency, and deliver exceptional results. Skilled in fostering collaborative relationships with cross-functional stakeholders to drive innovation and achieve business objectives. Demonstrated expertise in problem-solving, decision-making, and adaptability in fast-paced environments. Committed to delivering excellence and exceeding expectations in every endeavor.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Patient Services Manager
Morrison Healthcare
03.2022 - 02.2025
- Company Overview: Morrison Healthcare is a food service management company that provides food and nutrition services to healthcare facilities
- Lead room service team at a 450 bed hospital
- Responsible for onboarding all new associates
- Maintain employee flies and training records
- Work with management team on maintaining and validating discipline records
- Organize employee engagement programs
- With with enterprise team on training and certification of associates
- Support enterprise team with new transitions and training
- Morrison Healthcare is a food service management company that provides food and nutrition services to healthcare facilities
Nutritionist
WD Recovery and Wellness Center
12.2020 - 03.2022
- Evaluated new patients to determine nutritional need
- Educate patients about Nutrition for addictions and eating disorders
- Coordinate referrals to psychiatric and primary care for patients
- General intake of all patients
- Evaluate and help diagnose eating disorders based on criteria from DSM-V
- Code eating disorders for billing based on ICD-10
- Monitor all patients during meal times to help with eating disorder behaviors
Dietetic Technician
Chandler Regional Medical Center
04.2017 - 11.2019
- Evaluated new patients to determine nutritional need
- Medical Nutritional Therapy including enteral and parenteral nutrition with supervision of CNM
- Screened patients a length of stay to determine nutrition care priority level
- Educate patients based on MD consults for nutritional diagnosis
- Perform chart audits for malnutrition screening
- Perform chart audits for diet orders to consolidate Cerner and CBOARD data
- Perform inpatient customer satisfaction rounding with patient to determine satisfaction of food and nutrition experiences
- Supervised tray line service for a 350+ bed level 1 trauma hospital
- Directly responsible for 40+ employees
- Responsible scheduling staff for 23 position daily
Dietetic Intern
University of Arizona Cancer Center at Dignity Health St. Joseph’s Hospital and Medical Center
03.2016 - 04.2016
- Presented at lunch-and-learn for medical students
- Counseled new and existing patients
- Helped to facilitate lifestyle classes for cancer survivors
- Worked with patients on adapting ketogenic diet for support of cancer treatment
- Helped to prepare a CME course for physicians on the ketogenic diet
Dietetic Intern
Gilbert Public Schools
01.2016 - 03.2016
- Performed site audits for sanitation and food handling
- Performed site audits for compliance to NSLP standards
- Managed daily operations of food service at all grade levels
- Performed cost analysis on recipes and food items served at the schools
- Helped to taste test products from commodity food processors
- Preformed nutritional analysis on a cycle menu to determine compliance with state and federal guidelines
- Introduced new items to the high school and preformed satisfaction surveys
Dietetic Intern
Cancer Treatment Center of America
01.2016 - 03.2016
- Worked with dietitian on patient care though chemotherapy
- Performed in-service for hospital food service staff on diabetic diet and meal plan
- Researched fad diets and alternative diets that claim to help with cancer treatment
Grader
Arizona State University
11.2015 - 01.2016
- Grade assignments from various courses for the School of Nutrition and Health Promotion
- Proctoring tests
- Stood in for professors to give unit lectures
At-Home Advisor
Apple, Inc
11.2014 - 01.2016
- Provide technical support for customers via phone using Apple mobile devices
- In charge of determining eligibility of warranty and support
- Provide compensation to customers base on appeasement for improper treatment by Apple
Dietetic Intern
Veterans Administration Hospital
12.2015 - 12.2015
- Evaluated new patients to determine nutritional need
- Performed Nutrition Focused Physical Assessments on patients
- Calculated nutritional need for critically ill patients
- Calculated nutrition support for patients needing EN and TPN
- Taught classes on various nutrition topics for patients
- Worked as part of the patient care team to provide optimal treatment and care for patients
Student Intern
GVAHEC
05.2013 - 03.2015
- Wrote courses for lay people on nutritional supplements
- Gave a lecture to older adults on nutritional supplements – safety and recommendations
- Wrote courses for healthcare professionals on nutritional supplements and requirements
Senior Environmental Controls Technician
Honeywell
04.2014 - 07.2014
- Supervised treatment of industrial waste through a flow-through lamella treatment system
- Analyzed samples for compliance with city regulatory standards for effluent discharge using microwave digestion and atomic absorption spectrophotometry
- Responsible for preparing hazardous waste shipments for offsite treatment
- Worked on Lean Management team to implement Homeywell’s Operations System (internal version of Kaizen 6-Sigma and ISO)
Executive Administrator
Water Resources International
10.2010 - 02.2010
- Managed international sales incentive program
- Maintained distribution contracts with regional sales offices
- Fostered relationships with suppliers of incentive reward items
Senior Environmental Controls and Analytical Laboratory Tech
Sanmina-SCI
04.2007 - 10.2007
- Supervised treatment of industrial waste through a flow-through lamella, ion-exchanger, and batch treatment system
- Ensured compliance of effluent system with city regulatory agencies
- Calibration and standardization of inline pH meters and controllers
- Maintained water treatment system including: ion exchange water softener, reverse osmosis, and ion exchange deionization
- Analyzed samples for production of printed circuit boards using: acid base titration, atomic absorption, gas chromatography, and UV spectrophotometry, including digestion of samples with microwave digestion techniques
- Managed shipment of hazardous waste to offsite facilities
- Managed intake receiving of bulk chemistry
- Worked with engineering staff on the implementation of new chemical production processes and standardization of analytical procedures
- Provided onsite emergency response for hazardous incidences
- Worked to implement Lean Management through 6-sigma training
Education
Bachelor of Science - Nutrition, Concentration in Dietetics
Arizona State University
Phoenix, AZ05.2014
Associates of Arts - General Studies
Mesa Community College
Mesa, AZ05.2012
Skills
- Office management
- Patient relations
- Productivity improvement
- Payment collection
- Quality assessment
- Patient satisfaction
- Healthcare
- HIPAA compliance
- Effective written and verbal communication
- Team management
- Strong leadership
- Critical thinking
- Conflict resolution
Certification
- Dietary Manager Certification (CDM, CFPP) - Association of Nutrition & Foodservice Professionals.
- Six Sigma Certification
- Nutrition and Dietetic Technician, Registered (NDTR) - Commission on Dietetic Registration.
Professional Memberships
- Academy of Nutrition and Dietetics, Professional Member
- Association of Nutrition and Foodservice Professionals, Professional Member
- Association for Size Diversity and Health, Professional Member
Timeline
Patient Services Manager
Morrison Healthcare
03.2022 - 02.2025
Nutritionist
WD Recovery and Wellness Center
12.2020 - 03.2022
Dietetic Technician
Chandler Regional Medical Center
04.2017 - 11.2019
Dietetic Intern
University of Arizona Cancer Center at Dignity Health St. Joseph’s Hospital and Medical Center
03.2016 - 04.2016
Dietetic Intern
Gilbert Public Schools
01.2016 - 03.2016
Dietetic Intern
Cancer Treatment Center of America
01.2016 - 03.2016
Dietetic Intern
Veterans Administration Hospital
12.2015 - 12.2015
Grader
Arizona State University
11.2015 - 01.2016
At-Home Advisor
Apple, Inc
11.2014 - 01.2016
Senior Environmental Controls Technician
Honeywell
04.2014 - 07.2014
Student Intern
GVAHEC
05.2013 - 03.2015
Executive Administrator
Water Resources International
10.2010 - 02.2010
Senior Environmental Controls and Analytical Laboratory Tech
Sanmina-SCI
04.2007 - 10.2007
Bachelor of Science - Nutrition, Concentration in Dietetics
Arizona State University
Associates of Arts - General Studies
Mesa Community College
- Dietetic Technician, Registered, Current in Good Standing
- Certified Dietary Manager, Certified Food Protection Personnel, 09/11/27
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