Andres garcia
Litchfield Park,AZ
Summary
Dynamic professional with a positive attitude and strong customer service skills, experienced at Gustavo Delivery Services. Proven track record in timely deliveries and enhancing customer satisfaction. Adept at problem-solving and teamwork, with a valid driver's license and a commitment to excellence in fast-paced environments. Recognized for implementing effective strategies that improve outcomes.
Education professional with a strong commitment to fostering academic growth and student development. Adept at designing and implementing curricula that meet diverse learning needs while promoting a collaborative classroom environment. Known for reliability and adaptability, with a focus on team collaboration and achieving educational goals through effective classroom management and communication skills.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Gustavo Delivery Services
05.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Behavior Specialist
Copper Trails School
01.2024 - 05.2024
- Improved student behavior by implementing individualized behavior support plans and strategies.
- Collaborated with multidisciplinary teams to develop comprehensive, effective treatment plans for students with behavioral challenges.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Developed social skills curricula tailored to individual student needs, enhancing peer interactions and fostering positive relationships.
- Worked closely with school administrators to address systemic issues contributing to problem behaviors within the school setting.
- dealt with kids in ISS and lunch detention
- helped teachers watch classes as they went on break
Retail Sales Associate
Hugo Boss
06.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Back of House Retail Team Member
Nike
08.2022 - 01.2023
- Expedited order fulfillment by effectively organizing products according to demand trends and seasonal fluctuations.
- Improved workplace cleanliness by performing regular maintenance tasks, such as sweeping, mopping, and organizing shelves.
- Reduced merchandise damage by implementing proper storage techniques and handling guidelines.
- Aided in reducing waste output by carefully organizing perishable goods based on expiration dates or consumption rates.
- Prevented loss of revenue by reporting suspicious activity or signs of theft to leadership immediately.
- Enhanced customer satisfaction by maintaining a well-organized and stocked inventory in the back-of-house area.
- Collaborated with front-of-house staff to quickly fulfill customer requests and address any concerns.
Education
Associate of Arts - Education
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ12-2025
Agua Fria
Arizona Avondale05-2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Problem-solving
- Punctual and reliable
- Positive reinforcement
- Cultural awareness
- Student engagement
- Peer mentoring
- Student motivation
Timeline
Delivery Driver
Gustavo Delivery Services
05.2024 - Current
Behavior Specialist
Copper Trails School
01.2024 - 05.2024
Retail Sales Associate
Hugo Boss
06.2023 - 12.2023
Back of House Retail Team Member
Nike
08.2022 - 01.2023
Associate of Arts - Education
Maricopa Community Colleges, Estrella Mountain Community College
Agua Fria
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