Motivated business professional bringing over 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Process Server and Paralegal/Owner/Operator
Due Process Services & Delivery D/b/a Due Delivery
05.2014 - Current
Received papers to be served from attorneys, court clerks and magistrates and printed out papers.
Tracked down 240 defendants per month to serve legal documents.
Provided proof of service in form of affidavit.
Thoroughly researched court records such as criminal cases, foreclosures and probate estates.
Researched defendants' schedules, social media and analyzed personal records to locate defendants.
Provided administrative support and research for civil litigation and civil proceedings.
Answered telephone and coordinated meetings and conferences.
Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Prepared bank deposits and handled business sales, returns and transaction reports.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Generated revenues yearly and effectively capitalized on industry growth
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
Put together realistic budgets based upon costs and fees for successfully operating business
Paralegal
Ligon And Associates
11.2008 - 01.2014
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Edited and proofread legal documents to verify accuracy.
Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Conducted detailed client intakes and entered information into company database.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Prepared legal briefs, motions, and pleadings.
Conferred with clients and other involved parties to gather and track case information.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
Monitored changes in laws, regulations and other legal matters to keep firm compliant with requirements.
Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Interviewed clients to obtain information relevant to cases.
Produced legal documents such as briefs, pleadings and appeals.
Researched statutes, decisions, legal articles, and codes.
Researched and analyzed legal issues and cases to provide accurate advice to clients.
Collaborated with attorneys to develop strategies for each case.
Developed polished motions and briefs to support litigation processes and court proceedings.
Assisted attorneys with reviewing and organizing witness reports.
Wrote and filed pleadings with Federal, District and Justice, court on schedule to maximize case success.
Conducted background investigations on defendant.
Generated leads to meet and exceed revenue goals by identifying new clients.
Contacted witnesses to testify under oath at court hearings.
Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
Director of Promotions/Founder
Straight Profit Records
02.1997 - 10.2003
Managed day-to-day functions of promotion and marketing departments.
Analyzed sales and marketing data for improved strategies.
Collaborated with sales staff to plan campaigns.
Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
Cultivated and maintained strategic alliances with key partners and vendors.
Performed competitive analyses and adjusted sales and marketing strategies accordingly.
Organized events and product presentations related to national conferences and conventions.
Led crisis management team and provided quick turnaround solutions.
Created and expanded sales presentations to new and existing customers increasing net sales revenue by 1000% in sales.
Collected performance data on each promotion to better plan future events.
Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
Created and implemented external and internal communications strategies for key company initiatives.
Worked closely with clients to identify needs and challenges and provide solution-oriented campaign themes.
Monitored product market and adjusted marketing plans.
Developed advertising tactics and implemented new solutions for increased brand awareness.
Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Education
No Degree - Administration of Justice/ Criminal Justice
Texas Southern University
Houston, TX
High School Diploma -
Jack Yates Senior High School
Houston, TX
12.1987
Skills
Business Administration
Sales Leadership
Customer Relations
Strategic Project Planning
Product Branding
Project Management
Profit and Loss
Key Partnership Cultivation
Marketing and Advertising
Innovative and Visionary
Approachable and Outgoing
Change and Growth Management
Operational Efficiency and Safety
Executive Leadership
Adaptable and Flexible
People and Culture
Marketing
Accomplishments
Elected to The Episcopal Diocese of Texas-Executive Board {Governance Committee}, Term: (2017-2020)
Certification
Licensed Process Server - 2014 to present
Additional Information
The Brotherhood of Saint Andrew/ St. James Episcopal Church, Third Ward, TX ( Cradle Episcopalian )
Timeline
Process Server and Paralegal/Owner/Operator
Due Process Services & Delivery D/b/a Due Delivery
05.2014 - Current
Paralegal
Ligon And Associates
11.2008 - 01.2014
Director of Promotions/Founder
Straight Profit Records
02.1997 - 10.2003
No Degree - Administration of Justice/ Criminal Justice
Texas Southern University
High School Diploma -
Jack Yates Senior High School
Licensed Process Server - 2014 to present
Similar Profiles
Kyle AldridgeKyle Aldridge
Golf Caddie/Maintenance Worker at Due Process StableGolf Caddie/Maintenance Worker at Due Process Stable