Andres Garza
Dallas
Summary
Dynamic Assistant Manager with proven expertise in customer service and marketing strategy. Successfully enhanced brand visibility and client satisfaction through effective communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Discount Tire
13645 N Central Expy
2019.06 - Current
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Implemented inventory management practices for efficient stock control.
- Supported customer service initiatives to improve client satisfaction.
- Analyzed workflow processes to identify areas for improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Some College (No Degree) - Engineering
University of North Texas
Denton, TXHigh School Diploma -
Mesquite High School
Mesquite, TX2017-06
Skills
- Marketing strategy
- Inventory management
- Customer service
- Workflow analysis
- Compliance management
- Customer relationship management
- Problem solving
- Time management
- Attention to detail
- Effective communication
- Coaching and mentoring
- Workplace safety compliance
- Sales reporting
- Customer service and satisfaction
- Team collaboration
- Compliance
- Adaptability and flexibility
- Employee engagement
- Customer relations
- Money handling
- Marketing
- Microsoft office expertise
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Assistant Manager
Discount Tire
2019.06 - Current
Some College (No Degree) - Engineering
University of North Texas
High School Diploma -
Mesquite High School