Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Andres Gurza

La Cañada Flintridge,CA

Summary

Personable, resourceful individual with exceptional social skills and customer service background. A team player who excels at troubleshooting problems and adapting to new situations as they arise.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
11.2021 - 07.2023
  • Provided attentive and cordial customer service for our customers.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Memorized recipes for dozens of drinks and food items, including personalized requests.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Cleaned and maintained the general upkeep of the store.

Event Staff/Ride Operator

James Event Productions
07.2019 - 09.2019
  • Monitored passengers and ride operations and enforced safety regulations.
  • Assisted in constructing and deconstructing several game booths and family rides.
  • Engaged and entertained families and guests.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Operated rides and attractions according to written guidelines to reduce injuries.

Education

Associate Degree For Transfer - Theater Arts/Business

Pasadena City College
Pasadena, CA
05.2025

Skills

  • Communications Strategies
  • Hospitality and Professionalism
  • Solid Problem Solver
  • Adaptive and Creative
  • Excellent Memory
  • Musician and filmmaker

Accomplishments

Performed in the 2019 Pasadena Rose Parade with the Tournament of Roses Honor Band.

Timeline

Barista

Starbucks
11.2021 - 07.2023

Event Staff/Ride Operator

James Event Productions
07.2019 - 09.2019

Associate Degree For Transfer - Theater Arts/Business

Pasadena City College
Andres Gurza