Andres Ismond
Albuquerque,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate in Chemistry.
Overview
2
2
years of professional experience
Work History
Cashier/Front Line Cook
Jason's Deli
06.2022 - 08.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Learned duties for various positions and provided backup at key times.
- Assisted with training new hires on kitchen procedures, safety protocols, and recipe execution.
Crew Member
Hot Dog On A Stick
06.2021 - 09.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
Bachelor of Engineering - Chemical Engineering
The University of New Mexico
Albuquerque, NM05.2027
High School Diploma -
Saint Pius X
Albuquerque, NM05.2023
Skills
- Laboratory Skills (Chemistry)
- Multitasking Capabilities
- Teamwork and Collaboration
- Issue Resolution
- Upselling
- Cash Handling
- Customer Service
- POS Systems
Accomplishments
Placed third nationally in the United States Academic Decathlon (USAD) as a team.
Affiliations
- Volunteer work throughout high school for an organization called Camp Invention, where I helped develop children's interests in science.
Timeline
Cashier/Front Line Cook
Jason's Deli
06.2022 - 08.2023
Crew Member
Hot Dog On A Stick
06.2021 - 09.2021
Bachelor of Engineering - Chemical Engineering
The University of New Mexico
High School Diploma -
Saint Pius X