Emma Gjokaj
Lake Forest,CA
Summary
Motivated front-line cook and cashier with strong time management and conflict resolution skills. Committed to safe food handling and fostering a friendly atmosphere, dedicated to enhancing customer satisfaction and team collaboration.
Overview
3
3
years of professional experience
Work History
Cashier/Front Line Cook
Cafe Rio
Lake Forest, CA
03.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Built relationships with customers to encourage repeat business.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Assisted in stocking merchandise and organizing displays to enhance store presentation.
- Assembled customer orders with precision and efficiency.
- Executed food preparation and ensured timely restocking of work line.
Cashier/Clerk
Lamppost Pizza
Lake Forest, CA
10.2022 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy during shifts and at end of day.
- Welcomed customers and ensured a friendly ambiance to enhance overall satisfaction.
- Oversaw stock replenishment processes to ensure optimal product availability.
- Worked alongside team members to foster a cooperative work environment.
Education
High School Diploma -
Mission Viejo High School
Mission Viejo, CANo Degree -
Irvine Valley College
Irvine, CA05-2027
Skills
- Great customer service and assistance
- Work ethic and integrity
- Patience and empathy
- Excellent time management
- Manage food preparation
- Ensure safe handling of hazardous items
- Team player
- Manage conflict
Timeline
Cashier/Front Line Cook
Cafe Rio
03.2025 - Current
Cashier/Clerk
Lamppost Pizza
10.2022 - 04.2024
High School Diploma -
Mission Viejo High School
No Degree -
Irvine Valley College