Proven skills in troubleshooting devices, recommending products and resolving customer issues. Trusted leader and problem-solver with a self-directed approach and good critical thinking skills.
Overview
9
9
years of professional experience
Work History
MOTORCYCLE SOLUTIONS
BUSINESS OWNER
04.2020 - 06.2023
Management and control of the entire business in general
Recommended new products and services to customers.
Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
Scheduled appointments for further services.
Conducted troubleshooting and diagnostic procedures on customer devices.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
CMR ELECTRIC UNION (LOCAL363 NEW YORK)
JUNIOR MECANICH ELECTRIC WORKER
06.2017 - 12.2019
Read schematics and blueprints to install and repair electrical systems.
Prioritized and distributed work assignments, selecting employees by strength in skills required for each task.
Performed electrical installations and repair for residential and commercial projects.
Installation and placement of panels, pipes, lights in general, low voltage systems in general, transformer systems in general, demotic devices and more
Q ELECTRIC
Q ELECTRIC
03.2017 - 06.2017
Electricity in general, work in commercial and residential area
Reading of plans and follow-up of orders as required by the site
METROPOLIS ELECTRIC
METROPOLIS ELECTRIC
06.2016 - 02.2017
Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Troubleshot and repaired malfunctioning systems and components.
Connected wires to circuit breakers, transformers or other components.
Replaced and repaired lighting fixtures and electrical control and distribution equipment.
HERO MOTOCORP
SUDMO SA
03.2015 - 05.2016
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Partnered with vendors and suppliers to effectively manage and budget.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
MDD SERVICE
MDD SERVICE
05.2014 - 03.2015
Organized materials and tools in to maintain clean and neat work areas.
Helped complete system installations, digging trenches, and breaking up concrete.
Pulled wire through conduits and through holes in walls and floors.
Read and interpreted drawings to provide wiring layouts for new installations
Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.