NELLY HANG
Ashburn,VA
Summary
Dedicated Motorcycle Technician with proven expertise at Brooks Cycles, excelling in advanced diagnostics and engine repair. Recognized for exceeding performance expectations and delivering high-quality workmanship. Strong problem-solving abilities and effective communication skills enhance customer satisfaction and contribute to the dealership's reputation for excellence.
Experienced with motorcycle repair and maintenance, ensuring optimal performance and safety. Utilizes diagnostic tools and techniques to identify and resolve issues efficiently. Track record of providing high-quality service and maintaining strong client relationships.
Knowledgeable [Desired Position] with solid background in motorcycle maintenance and repair. Successfully addressed complex mechanical issues and contributed to team efficiency. Displayed strong diagnostic skills and meticulous attention to detail in all tasks.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Motorcycle Technician
Brooks Cycles
05.2014 - 10.2025
- Assisted in diagnosing motorcycle issues using specialized tools and equipment.
- Learned safety protocols for handling motorcycle components and repairs.
- Supported senior technicians in performing routine maintenance on various motorcycle models.
- Organized workspaces to maintain cleanliness and efficiency during repair tasks.
- Familiarized with electrical systems and troubleshooting techniques for motorcycles.
- Observed and documented repair processes to enhance learning and skill development.
- Contributed to the growth of the dealership''s reputation by consistently delivering high-quality workmanship in all repair jobs.
- Performed routine maintenance tasks such as oil changes, tire rotations, brake inspections, and fluid checks to extend the life of clients'' motorcycles.
- Utilized advanced diagnostic tools to quickly identify problems with motorcycles'' engines or electrical systems, minimizing time spent on unnecessary repairs.
- Gained valuable experience working on various makes and models of motorcycles through consistent exposure to diverse clientele needs.
- Performed maintenance on different categories and brands of motorcycles.
- Exceeded performance expectations by completing repair jobs ahead of schedule, without compromising the quality of workmanship.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Performed test drives before maintenance to diagnose issues and after maintenance to confirm resolution of issues.
- Cleaned, sanded, repaired and replaced engine parts before reassembly.
- Diagnosed and repaired electrical assemblies such as headlights, tail lights, starters and signal lights in accordance with DOT laws.
- Performed brake repairs and servicing for effective and safe braking.
- Operated diagnostic equipment to better educate customers on problems with their vehicles.
- Specialized in servicing foreign manufacturers' makes and used tools specific to brand.
- Disassembled subassembly units checking alignment, freedom of movement and corrosion control.
- Inspected and replaced tires and suggested best type of tires based on customer needs and riding history.
- Replaced and maintained headlights, handlebar controls and mufflers for functional or aesthetic reasons.
- Connected vehicles to test panels for diagnostic testing, measuring for performance indicators such as ignition timing and generator output to identify faults.
- Mounted, balanced or checked tire condition or pressure.
- Replaced defective parts using hand or powers tools, arbor presses and flexible power presses.
- Listened to engines, examined vehicle frames or conferred with customers to determine nature and extent of malfunction or damage.
- Used blueprints and technical instructions to make repairs to and replacements of motorcycle subassemblies such as brakes, forks, and transmissions.
Education
High School Diploma -
Park View High School
Sterling, VASkills
- Oil change services
- Fuel injection systems
- Tire mounting
- Brake systems
- Engine repair
- Spark plug replacement
- Exhaust system repair
- Advanced diagnostics
- Battery maintenance
- Hydraulic systems
- Clutch repair
- Maintenance scheduling
- Electrical systems
- Wheel alignment
- Valve adjustments
- Ignition systems
- Drive train repair
- Gearbox repair
- Suspension tuning
- Air filter maintenance
- Performance tuning
- Transmission repair
- Motorcycle assembly
- Handlebar installation
- Fork rebuilding
- Cooling systems
- Carburetor tuning
- Chain adjustment
- Brake system maintenance
- Engine diagnostics
- Power tools operation
- Custom fabrication
- Vehicle inspection
- Manufacturer specifications
- Parts inventory management
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Repairs and maintenance
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Parts replacement
- Troubleshooting skills
- Organizational skills
- Electrical troubleshooting
- Active listening
- Adaptability and flexibility
- Tire balancing
- Suspension systems
- Decision-making
- Relationship building
- Effective communication
- Equipment cleaning
- Documentation skills
- Hand-eye coordination
- Self motivation
- Interpersonal skills
- Analytical thinking
- Professionalism
- Quality control
- Modifications experience
- Inventory control
- Time management abilities
- Written communication
- Technical skills
- Equipment maintenance
- Technical expertise
- Mechanical maintenance
- Equipment installation
- Diagnostic testing
- Equipment calibration
- Safety inspections
- Motorcycle repair
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Limited Working
Taiwanese
Full Professional
Timeline
Motorcycle Technician
Brooks Cycles
05.2014 - 10.2025
High School Diploma -
Park View High School