Andres Lorenzo
New York,NY
Summary
Customer-focused professional with over 20 years of experience in management and team leadership, combined with a strong background as a Maintenance Technician at NYCHA. Expertise in facility maintenance, boiler operations, and safety compliance drives enhanced operational efficiency through proactive inspections and timely repairs. Bilingual in English and Spanish, showcasing exceptional leadership skills and a commitment to delivering high-quality customer service in collaborative environments. Aiming to leverage experience to contribute to continued operational excellence and team success.
Overview
26
26
years of professional experience
Work History
Maintenance Technician
New York City Housing Authority (NYCHA)
New York, NY
08.2022 - Current
- Performed repairs on windows, sashes, woodwork, flooring, walls, and masonry to ensure safety and functionality.
- Conducted minor electrical, plumbing, and heating system repairs.
- Oversaw daily maintenance operations and conducted routine building inspections to maintain high facility standards.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
Boiler Technician
New York City Housing Authority (NYCHA)
New York, NY
02.2022 - 08.2022
- Measured air quality of boiler exhaust systems and calibrated equipment for compliance with OSHA and company-mandated safe work environment regulations.
- Performed emergency repairs when necessary in order to keep the boilers running properly.
- Analyzed readings from pressure gauges and thermometers to determine operational performance of the boiler system.
- Recorded data from tests performed during inspections into a logbook for future reference.
Plasterer
Independent Contractor
New York, NY
02.2016 - 01.2022
- Applied prefabricated insulation systems to building exteriors over existing walls, covering surfaces with insulation boards, reinforcing mesh and base coats.
- Applied plaster and other troweled materials to walls and other surfaces and finished to smooth condition.
- Worked collaboratively with other tradespeople on commercial and residential projects.
- Completed all jobs within specified deadlines without compromising quality standards.
Building Superintendent
Private Residential Building
New York, NY
01.2006 - 01.2016
- Inspected and maintained the physical condition of buildings and grounds, ensuring that any necessary repairs were completed in a timely manner.
- Provided preventive maintenance services for mechanical equipment, such as boilers, chillers, pumps, and compressors.
- Handled general carpentry, painting, and plastering duties.
- Maintained a clean and safe building environment, including snow removal, waste management, and routine safety inspections.
Security Guard
Praia Lounge/809 Bar & Grill
New York, NY
09.2004 - 12.2005
- Patrolled the premises and enforced the company's safety procedures.
- Monitored surveillance systems and performed bag checks.
- Responded to incidents calmly, and documented all findings.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Loss Prevention Supervisor
Banana Republic
New York, NY
06.1999 - 08.2004
- Investigated and resolved internal theft cases in collaboration with HR departments.
- Trained staff in loss prevention strategies and emergency procedures.
- Conducted regular audits of high-risk departments to ensure merchandise security.
- Maintained detailed records of audits, apprehensions, and safety events.
Education
Some College - Political Science
La Fuerza Armada
Santo Domingo, Dominican RepublicHigh School Diploma -
Liceo Juan Pablo Duarte
Santo Domingo, Dominican Republic Skills
- Bilingual: English and Spanish
- Facilities and Building Maintenance
- Electrical and Plumbing Repairs
- Boiler Operation and Heating Systems
- Painting and Plastering
- Team Leadership and Staff Development
- Customer service and conflict resolution
- Inventory Management and Loss Prevention
- Strong work ethic and decision-making
References
References available upon request.
Timeline
Maintenance Technician
New York City Housing Authority (NYCHA)
08.2022 - Current
Boiler Technician
New York City Housing Authority (NYCHA)
02.2022 - 08.2022
Plasterer
Independent Contractor
02.2016 - 01.2022
Building Superintendent
Private Residential Building
01.2006 - 01.2016
Security Guard
Praia Lounge/809 Bar & Grill
09.2004 - 12.2005
Loss Prevention Supervisor
Banana Republic
06.1999 - 08.2004
Some College - Political Science
La Fuerza Armada
High School Diploma -
Liceo Juan Pablo Duarte
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