Andres Martinez
Miami,FL
Summary
Diligent and hard-working Artist with keen eye for detail, color and composition. Track record of bringing projects to life through innovative ideas. Creates compelling, inspiring and engaging pieces, ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
27
27
years of professional experience
Work History
Shopper
Instacart Shopper, Instacart
01.2018 - Current
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Worked productively with customers to meet order requirements and service expectations.
Tutor
Huntington Learning Center
04.2023 - 10.2023
- Collaborated with K-12 students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Substitute Teacher
Hialeah High School
01.2014 - 03.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
Interventionist
Hialeah High School
01.2018 - 06.2019
- Developed strong relationships with students, fostering trust and promoting a positive learning environment.
- Gathered, organized, and analyzed data on student needs and progress.
- Collaborated with Art teachers to assess needs, set objectives, and discuss strategies to ensure the students use and knowledge of graphic arts software to obtain a certification that would benefit their skills in job placements when building a resume.
- Improved student SAT scores by providing tutoring materials in classroom and implementing effective test-taking strategies.
Substitute Teacher
OHLA, Open Hearts Language Academy
01.2018 - 07.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Customer Service Associate
Mac's Comics & Collectibles
01.2014 - 05.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Increased customer engagement through social media.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Addressed customer inquiries promptly with professionalism and empathy, resolving concerns efficiently while upholding company reputation for excellent service quality.
Substitute Teacher
Flagler Elementary School
01.2015 - 12.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Stock Associate
Barfield, Inc
01.2004 - 10.2012
- Maintained a running inventory of the stockroom by performing cycle counts on a monthly basis, also using the in-house software system on laptop/desktop workstations
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Training new employees with operating systems, software, and procedures in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Lead Customer Service Agent
Greyhound Bus Lines
01.1997 - 12.2003
- Responsibilities included making sure ticketing and baggage/shipping agents were performing their tasks well
- Trained new employees and delegated daily tasks and responsibilities.
- Resolving customer issues: lost baggage, ticketing, lodging, and transportation
- Resolving computer software problems depending on severity. if unable to solve, then called company IT for support.
- Making sure buses were on time, and contacting other terminals and garage for updates or delays and relaying information to customers, ticketing, baggage agents, and the Terminal and Assistant managers.
Education
Bachelor of Arts - Art
Florida International University
Miami, FL12.2013
Skills
- Patience and Empathy
- Problem-solving skills
- Creative Thinking
- Collaboration and Teamwork
- Adobe Photoshop
- Drawing and sketching
Group Exhibitions
January 2020 – Bear & Bird Gallery, Bowie Tribute Art Show Jan-Mar Lauderhill, FL
December 2019 – Local Art House, R Club, Wynwoodi, FL
June 2018 – Local Art House, Art Garden, Wynwood, FL
May 2017 – Chocolate and Art Show, Miami, FL
Sep.-Nov. 2013 - Wynwood Art Walk, Hangar Gallery, Miami, FL
December 2012 - Art Basel Art Walk, Hangar Gallery, Miami, FL
Timeline
Tutor
Huntington Learning Center
04.2023 - 10.2023
Shopper
Instacart Shopper, Instacart
01.2018 - Current
Interventionist
Hialeah High School
01.2018 - 06.2019
Substitute Teacher
OHLA, Open Hearts Language Academy
01.2018 - 07.2018
Substitute Teacher
Flagler Elementary School
01.2015 - 12.2015
Substitute Teacher
Hialeah High School
01.2014 - 03.2020
Customer Service Associate
Mac's Comics & Collectibles
01.2014 - 05.2018
Stock Associate
Barfield, Inc
01.2004 - 10.2012
Lead Customer Service Agent
Greyhound Bus Lines
01.1997 - 12.2003
Bachelor of Arts - Art
Florida International University
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