Andres Martinez
Lilburn,GA
Summary
Results-driven retail leader with over 10 years of experience in big-box retail operations, team leadership, and merchandising. Proven ability to drive sales performance, lead cross-functional teams, and improve operational efficiency. Experienced in specialty sales, store operations, merchandising strategy, and customer experience. Strong background in developing associates, managing high-volume departments, and executing company initiatives to achieve business goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Lowes Home Improvment
Atlanta, Georgia
08.2021 - Current
- Lead daily store operations across merchandising, specialty sales, and operational functions.
- Supervised and developed department managers and associates, enhancing sales and service performance.
- Execute merchandising standards, inventory management, and operational compliance.
- Monitored key performance metrics, implementing strategies that aligned with store sales goals.
- Ensured strong customer satisfaction through leadership and resolution of issues.
Assistant Store Manager
Home Depot
Atlanta, Georgia
02.2020 - 08.2021
- Managed specialty departments including appliances, flooring, and millwork.
- Led sales teams to achieve revenue goals while enhancing customer engagement.
- Oversaw merchandising execution to ensure optimal product availability and presentation.
- Trained associates on product knowledge and sales strategies to enhance operational efficiency.
Department Supervisor
Home Depot
Atlanta , GA
02.2017 - 02.2020
- Supervised flooring, appliances, millwork, and garden departments to ensure operational efficiency.
- Coordinated staffing, training, and performance coaching to enhance associate capabilities and service quality.
- Maintained merchandising standards and inventory accuracy.
- Led department sales initiatives through effective team leadership and proactive customer engagement.
Sales Associate
Home Depot
Atlanta, Georgia
03.2014 - 02.2017
- Provided exceptional customer service to enhance store sales performance.
- Guided customers in product selection and tailored project solutions for hardware and flooring.
- Ensured compliance with merchandising and inventory standards for department.
Education
Associate of Science - Business Administration And Management
Georgia State University
Atlanta, GA05-2016
Skills
- Retail Operations Management
- Sales and Revenue Growth
- Merchandising Strategy
- Inventory & Operational Execution
- Team Leadership & Development
- Performance Management
- Cross-Department Collaboration
- Customer experience
Languages
Spanish
Professional
Certification
CPR
Timeline
Assistant Manager
Lowes Home Improvment
08.2021 - Current
Assistant Store Manager
Home Depot
02.2020 - 08.2021
Department Supervisor
Home Depot
02.2017 - 02.2020
Sales Associate
Home Depot
03.2014 - 02.2017
Associate of Science - Business Administration And Management
Georgia State University