Andres Moreno
Grand Forks
Summary
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Papa Murphy's
Grand Forks
10.2019 - Current
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored team members on food safety and customer service best practices.
- Developed scheduling strategies that optimized staff allocation during peak hours.
- Implemented inventory management techniques to reduce waste and enhance product availability.
- Resolved customer inquiries effectively, improving satisfaction ratings through prompt service recovery.
Volunteer
Northern Valley Youth Orchestras
Grand Forks
04.2020 - 10.2025
Coordinated event setup for the Northern Valley Youth Orchestra, enhancing overall operational effectiveness. Collaborated with staff and musicians to optimize rehearsal and performance quality. Contributed as a percussionist when required, enhancing the quality of live performances.
Percussionist
Greater Grand Forks Symphonic Orchestra
Grand Forks
04.2019 - 05.2019
Performed as a percussionist with the Greater Grand Forks Symphony Orchestra, participating in live concerts and working closely with a large ensemble. Demonstrated strong attention to detail, teamwork, and consistency in a performance environment.
Education
Associate of Science - Cybersecurity & Information Technology
Bismarck State Colleged
Bismarck, ND05-2028
Associate of Science - Cybersecurity And Computer Networking
Bismarck State College
Bismarck, ND05-2026
Skills
- Cybersecurity
- Information Technology
- Technical Support
- Troubleshooting
- Ethical Hacking
- Critical Thinking
- Team Collaboration Strategies
- Windows Server
- Basic Coding
- Communication
- Customer Service
- Leadership
- Teamwork
Certification
- Ethical Hacking - Bismarck State College - May 2026
- Computer Networking - Bismarck State College - May 2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer
Northern Valley Youth Orchestras
04.2020 - 10.2025
Supervisor
Papa Murphy's
10.2019 - Current
Percussionist
Greater Grand Forks Symphonic Orchestra
04.2019 - 05.2019
Associate of Science - Cybersecurity & Information Technology
Bismarck State Colleged
Associate of Science - Cybersecurity And Computer Networking
Bismarck State College