Andres Ojeda
Miami,FL
Summary
Energetic Cashier with 3 years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.
I am a person who considers efficiency as a key part of meeting objectives, whether individually or as a team. I have a high adaptability to the problems that arise, always trying to anticipate the best resolution of the problems. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
4
4
years of professional experience
Work History
Assistant
electrical services
Aventura, FL
07.2020 - 01.2024
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Provided administrative support to senior management team.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- 7867743020
Cashier Team Lead
Burda
Miami, FL
01.2022 - 01.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Managed scheduling, payroll, and time off requests for team members.
- Coordinated with other departments when additional support was needed during peak hours.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- 7868302636
Cashier Team Lead
Banana Berry
Miami, FL
02.2023 - 07.2023
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Built and maintained productive relationships with employees.
- Assisted customers by providing information and resolving complaints.
- Welcomed customers, offering assistance to help find store items.
- 7864990155
Education
High School Diploma -
Teresa De Bolivar
Miranda VE07-2014
Some College (No Degree) - Estudios Politicos
Universidad Central De Venezuela
Caracas VESkills
- Excel
- Fast typing
- Relationship Selling
- Staff Mentoring
- Team Scheduling
- Record And File Management
- Presentations
- Adaptability
- Active Listening
- Office Administration Work
- Office Procedures
- Administrative Duties
- Customer Interaction
- Filing And Data Archiving
- Report Generation
- Excellent Hand-Eye Coordination
- Issue Resolution
- Social Media Monitoring
- Social media planning
- Social Media Presence
- Social Media Strategy
- Strong analytical skills
- Goal Setting and Tracking
- Problem-solving aptitude
- Multitasking
- Excellent Communication
- Continuous Improvement
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Cashier Team Lead
Banana Berry
02.2023 - 07.2023
Cashier Team Lead
Burda
01.2022 - 01.2024
Assistant
electrical services
07.2020 - 01.2024
High School Diploma -
Teresa De Bolivar
Some College (No Degree) - Estudios Politicos
Universidad Central De Venezuela