Andres Otero
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Business Marketing Representative
Yoga Six
Houston, TX
04.2023 - Current
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Attended industry events and trade shows to promote brand and build relationships with potential customers.
- Acquired, developed and frequently serviced over 50 new accounts
- Responded to customer inquiries promptly and professionally to increase customer satisfaction
Wellness Advisor
YogaSix
04.2023 - Current
- Make sure everything is clean and sign up members and
- Business Marketing, Manage and make content for their Instagram Facebook, and other socials and drive traffic into
- Character Performer
- Strived to eliminate high-risk behavior through education, diet, exercise, stress reduction and clean living for clients.
- Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and exercise plans.
Performer
Houston Hero Head Quarter ‘s
01.2023 - Current
- Perform as superheroes and Disney characters for birthday parties, and events
- Learned scripts to understand characters' relationships and develop role interpretations.
- Sang and danced with creative ensembles and troupes for dramatic and comedic performances.
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
Front Desk Clerk
OAK Fitness, LLC
04.2023 - 06.2023
- Signing up memberships and cleaning up around the gym and making sure people check in
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained transaction security by verifying payment cards against identification.
Membership Sales Associate
Orangetheory Fitness
11.2022 - 04.2023
- Greeting the memmaking sure it’s a fun and nice environment, selling memberships giving tours and making phone calls
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales and Service Associate
24 Hour Fitness
04.2021 - 10.2022
- I greet the guests, show them around makes sales at the register and sell memberships
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- In 2022 i was the top seller of memberships in the distract.
Lot Associate/Cashier
The Home Depot
01.2014 - 05.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned parking lot to provide clean and orderly environment
- Assisted customers with unloading and loading material to and from vehicles
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal
- Cleared parking lot by collecting shopping carts to place in proper storage area
- Performed tasks and errands in store to support supervisor
- Greeted customers entering and exiting store and assisted with carts and umbrellas
- Followed rules and regulations to support safety initiatives
Education
Associate Degree - Criminal Justice
Houston Community College
Houston, TX05.2018
High School Diploma -
Stratford High School
Houston, TX04.2013
Trade - Welding
Tulsa Welding School
Tulsa, Tx04.2021
Skills
- Multilingual
- Customer Service Process Improvement
- Timely Project Completion
- Contract Performance Monitoring
- Apple Final Cut Pro
- Marketing and Distribution
- Persuasive Selling
- Digital Media
- Special Event Promotion
- Information Updates
- Social Media Platforms
- Online Marketing and Advertising
Timeline
Business Marketing Representative
Yoga Six
04.2023 - Current
Wellness Advisor
YogaSix
04.2023 - Current
Front Desk Clerk
OAK Fitness, LLC
04.2023 - 06.2023
Performer
Houston Hero Head Quarter ‘s
01.2023 - Current
Membership Sales Associate
Orangetheory Fitness
11.2022 - 04.2023
Sales and Service Associate
24 Hour Fitness
04.2021 - 10.2022
Lot Associate/Cashier
The Home Depot
01.2014 - 05.2021
Associate Degree - Criminal Justice
Houston Community College
High School Diploma -
Stratford High School
Trade - Welding
Tulsa Welding School