Andres Pacheco Ruiz
Naples,FL
Summary
Highly proactive manager with Number years of experience in team leadership in Type industry. Background includes sales, management and customer service in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Tacos & Tequila Cantina
Naples, FL
12.2023 - 07.2025
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and executed marketing strategies to increase customer engagement and sales growth.
- Coordinated scheduling and staffing to maintain optimal service levels during peak hours.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Fostered a positive work environment through effective communication and team-building activities.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate recording
Restaurant Manager
Felipe's Mexican Taqueria
2220 Logan Blvd N Suite 810
05.2023 - 12.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- In charge of doing schedules, ordering food & LBW.
- Control daily labor
- Closing drawers.
- Making bank deposits.
- Doing inventories.
- Doing invoices.
Bartender
Felipe's Mexican Taqueria
2220 Logan Blvd N Suite
08.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Line Cook
Felipe's Mexican Taqueria
2220 Logan Blvd N Suite 810
12.2021 - 08.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Making daily Prep before opening
Owner/Operator
Las Enchiladas Estilo Poza Rica
Cholula, Puebla. México
08.2015 - 04.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
Education
Communications Science
Universidad De Las Américas Puebla
Cholula, Puebla. México 06.1996
Skills
- Recruitment
- Customer Engagement
- Operations Management
- Public Relations
- Food Service Background
- Organization and Prioritization
- Pre-Shift Walk-Through
- Conflict Resolution Techniques
- Passion for Customer Satisfaction
- Adaptable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Native or Bilingual
Timeline
Restaurant Manager
Tacos & Tequila Cantina
12.2023 - 07.2025
Restaurant Manager
Felipe's Mexican Taqueria
05.2023 - 12.2023
Bartender
Felipe's Mexican Taqueria
08.2022 - 05.2023
Line Cook
Felipe's Mexican Taqueria
12.2021 - 08.2022
Owner/Operator
Las Enchiladas Estilo Poza Rica
08.2015 - 04.2021
Communications Science
Universidad De Las Américas Puebla