Andres Paez
West Palm Beach,FL
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
2
2
years of professional experience
Work History
Valet Parking Supervisor
Palm Beach Parking
06.2022 - Current
- Answered guest's questions about property amenities and services.
- Built positive customer rapport for courteous, friendly and professional service.
- Inspected vehicles to verify condition ahead of customer returns.
- Motivated workers to exceptional performance through implementation of new strategies.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
Waiter
Restaurant Baja California Irondale
11.2021 - 05.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Liceo Americano
Colombia 12.2020
Skills
- Critical Thinking
- Travel Arrangements
- Valid Driver's License
- Customer Relations
- Front Desk
- Valet Services
- Safe Driving Practices
- Customer Service Excellence
- Verbal and Written Communication
- Social Perceptiveness
Additional Information
I am a responsible person and committed to my work developments, I have managed to hold positions with a high level of dedication and responsibility with the height and dedication that they require.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Valet Parking Supervisor
Palm Beach Parking
06.2022 - Current
Waiter
Restaurant Baja California Irondale
11.2021 - 05.2022
High School Diploma -
Liceo Americano
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