Andres Parada
New York,NY
Summary
Proven leader and efficient problem-solver, adept at training teams and enhancing operational workflows at Playa Bowls. Excelled in customer service and cash handling, significantly reducing wait times and maintaining high safety standards. Demonstrated compassion and precision as a COVID-19 Tester, ensuring accurate and timely results. Skilled in fostering team unity and streamlining processes for peak performance.
Overview
2
2
years of professional experience
Work History
Shift Leader
Playa Bowls
09.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
COVID-19 Tester
EZ Test
08.2022 - 07.2023
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
Education
Associate of Applied Science - Paralegal Studies
LaGuardia Community College
Long Island City, NY07-2026
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Training assistance
- Creative problem solving
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
- [State] Driver's License
Timeline
Shift Leader
Playa Bowls
09.2023 - Current
COVID-19 Tester
EZ Test
08.2022 - 07.2023
Associate of Applied Science - Paralegal Studies
LaGuardia Community College